Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $20.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Paid holidays
Employee assistance program
Job Description
Brown University Health is a prestigious healthcare institution committed to delivering exceptional patient care through compassion, accountability, respect, and excellence. Located at Rhode Island Hospital in Providence, Rhode Island, Brown University Health is dedicated to fostering a supportive and collaborative environment for both patients and employees. They are known for their commitment to community health and wellness, and their values guide every interaction with patients, family members, and colleagues. As a leading health provider, the institution emphasizes the importance of teamwork, trust, valuing diversity, patient and community focus, and collaboration.
The Room Service Host at Brown University Health ... Show More
The Room Service Host at Brown University Health ... Show More
Job Requirements
- High school graduate or equivalent
- At least one year of previous food service or customer service experience
- Ability to read and communicate in English
- Ability to perform basic mathematical operations including addition, subtraction, multiplication, division and percentages
- Strong interpersonal communication skills
- Strong basic computer skills
- Physical ability to stand and walk for long periods, perform repetitive motions, reaching, pulling, and pushing
- Ability to lift up to 35 pounds
- Ability to communicate effectively through telephone and in person
- Willingness to work 5 four-hour shifts including weekends and holidays
Job Qualifications
- Ability to read and communicate in English
- Ability to perform basic math operations including addition, subtraction, multiplication, division, and compute percentages
- High school diploma or equivalent preferred
- Strong interpersonal communication skills
- Strong customer service skills
- Competence with basic computer skills
- Previous food service or customer service experience of at least one year
- Preferred experience with the CBORD system
Job Duties
- Communicating effectively, timely and courteously with patients, nursing, and family members when obtaining meal choices to enter into the CBORD computerized Room Service tablet system
- Verifying patient satisfaction with meal service and identifying any issues
- Assisting patients on missed meal reports for menu selections each meal
- Communicating with dietitians or dietetic technicians when patient food, beverage, or supplement intake is poor
- Communicating patient’s special requests for food not allowed on their diets or for diet education
- Accurately entering and updating all meal selections, orders, preferences, and special food requests in the CBORD system
- Taking orders or entering meal selections into CBORD On Demand if patient is unable to select meals verbally
- Maintaining a clean and sanitary work environment including cleaning, waste disposal, and equipment operation
- Monitoring, rotating, and filling floor stock according to pars
- Checking refrigerators and dry storage for cleanliness and discarding out-of-date products
- Identifying and eliminating safety hazards promptly
- Delivering all patient nourishments, snacks, and tube feeding products
- Collaborating effectively within a team environment
- Performing other duties as assigned
- Potentially performing duties of the Room Service Call Representative as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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