Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
free hotel nights
employee discount
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid vacation
Job Description
Hyatt Regency Cleveland at The Arcade is a renowned historic hotel located in a landmark building constructed in 1890, offering guests a unique blend of classic elegance and modern convenience. Situated in the heart of downtown Cleveland, the hotel provides easy access to the city's vibrant entertainment and cultural hubs. Just steps from the bustling East 4th Street Entertainment District and a short 10-minute walk to major sporting and entertainment venues, the property is an ideal choice for business travelers, sports enthusiasts, wedding parties, and tourists alike. The hotel features 293 meticulously designed guest rooms and approximately 14,000 square feet... Show More
Job Requirements
- Must have ability to lift, pull, and push moderate weight
- Must have ability to stand or walk for long periods of time
- Follow all safety and sanitation guidelines
- Provide friendly and respectful service to hotel guests
- Report guest feedback or issues to supervisors promptly
Job Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal communication skills
- Ability to tolerate moderate amounts of walking and lift, push, pull up to 30lbs
- Unafraid of engaging in conversation with guests
- Takes pride in a job well done
- Must be able to work a flexible schedule including evenings, weekends and holidays
- Committed to delivering a high level of customer service
- Demonstrates Hyatt values: empathy, integrity, respect, inclusion, experimentation, wellbeing
Job Duties
- Assist bartenders with restocking supplies, cleaning bar and lounge areas, and stocking room service station
- Deliver food and beverage mobile orders from the bar or kitchen to guest rooms in a timely and professional manner
- Ensure orders are accurate and presented according to hotel standards
- Answer any guest calls for missing or extra items or assist in putting in mobile orders
- Support bartenders during busy periods by bussing tables, running food to tables, and helping maintain a tidy lounge environment
- Maintain cleanliness and organization of room service trays, carts, and delivery equipment
- Communicate effectively with the kitchen and bartenders to coordinate room service orders
- Deliver guest amenities
- Restock hotel lobby Market (alcohol only)
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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