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Cherokee Federal

Room Service Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.25 - $15.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Telemedicine access
On-site health clinics
401(k) match
Paid vacation
Paid sick time
Bereavement leave
holiday leave
flexible spending accounts
Maternity/Paternity Leave
voluntary benefits
Performance incentives
Employee referral rewards
Employee Discounts
Holiday appreciation gifts

Job Description

Cherokee Nation Entertainment is a prestigious hospitality and gaming leader, proudly operating an extensive portfolio of renowned brands including Hard Rock Hotel & Casino Tulsa. Recognized as one of the largest and most successful tribal businesses in the United States, Cherokee Nation Entertainment offers guests a rich blend of electrifying gaming experiences, world-class live entertainment, exceptional dining options, and luxurious accommodations. The Hard Rock Hotel & Casino Tulsa, as the flagship location of Cherokee Nation's hospitality division, stands out as Oklahoma's premier gaming and resort destination. It boasts over 2,600 electronic, poker, and table games, 35,000 plus square feet of... Show More

Job Requirements

  • Must be 21 years or older
  • high School Diploma or General Education Degree (GED), or an equivalent combination of education and experience
  • ability to obtain a food handler's card
  • ability to obtain a state-issued Alcoholic Beverage License
  • requires lifting objects up to 50 lbs
  • flexibility to work varied shifts, including weekends and holidays, in a setting that may include exposure to second-hand smoke and crowd noise

Job Qualifications

  • Must be 21 years or older
  • high School Diploma or General Education Degree (GED), or an equivalent combination of education and experience
  • ability to obtain a food handler's card
  • ability to obtain a state-issued Alcoholic Beverage License
  • excellent communication and interpersonal skills
  • strong customer service orientation
  • ability to work in a fast-paced environment
  • team player with a positive attitude

Job Duties

  • Takes food and beverage orders from the kitchen to guest rooms
  • ensures meal is received in a timely manner
  • ensures all guests have a fantastic first and last impression through outstanding guest service relations
  • maintains cleanliness of workstation, menus and all other tools necessary for the position
  • answers the telephone and provides excellent phone etiquette
  • performs financial transactions and processes guest payment for the goods and services delivered
  • upholds a safe and sanitary work environment
  • promotes the Big Six
  • encourages a fun, friendly, quick, comfortable, clean, and safe environment
  • performs other job-related duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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