Job Overview
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Career development opportunities
Job Description
The hiring establishment is a renowned hospitality company located in Miami, FL, United States. This company operates within the hotel and cruise ship industry, known for delivering exceptional guest experiences and high standards of service. With an emphasis on quality and professionalism, the company strives to maintain its reputation as a leader in the hospitality sector, continually investing in training and development to ensure the best service to its guests. The work environment is dynamic and fast-paced, requiring a dedicated team committed to excellence and guest satisfaction. The company upholds strict protocols regarding safety, sanitation, and guest interactions, which contribute... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a similar role, preferably in a hotel or cruise ship setting
- Excellent customer service skills and a friendly, positive attitude
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Knowledge of food and beverage service standards and procedures
- Basic understanding of food safety and sanitation guidelines
- Willingness to work flexible hours, including evenings, weekends, and holidays
- Must be able to pass a pre-employment background check and drug test
- Must be able to obtain a valid passport and travel internationally
Job Qualifications
- High school diploma or equivalent
- Previous experience in a similar role, preferably in a hotel or cruise ship setting
- Excellent customer service skills and a friendly, positive attitude
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Knowledge of food and beverage service standards and procedures
- Basic understanding of food safety and sanitation guidelines
- Willingness to work flexible hours, including evenings, weekends, and holidays
Job Duties
- Provide prompt and courteous room service to guests, taking orders and delivering food and beverages to their rooms
- Ensure all orders are accurate and delivered in a timely manner, following company standards and procedures
- Maintain cleanliness and organization of the room service area, including the pantry and storage areas
- Stock and replenish items in the room service menu, ensuring availability of all items at all times
- Handle guest inquiries and complaints in a professional and timely manner, escalating to management when necessary
- Follow all safety and sanitation procedures, including proper handling and storage of food and beverages
- Collaborate with the culinary team to ensure menu items are prepared and presented according to company standards
- Assist with other duties as assigned by management, including assisting with in-room dining events and special requests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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