Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Training and Development
Employee wellness programs
Job Description
The hiring establishment is a well-regarded healthcare facility that prioritizes patient care and satisfaction through meticulous and compassionate food and nutrition services. The establishment operates a dedicated Food and Nutrition Services department that ensures patients receive nutritious, timely, and accurately prepared meals that meet dietary restrictions and preferences. This department is integral to the hospital's mission of delivering exceptional healthcare experiences, recognizing that nutrition plays a vital role in patient recovery and comfort. The facility is committed to upholding the highest standards of food safety, customer service, and operational efficiency to provide a comfortable and reassuring environment for patients a... Show More
Job Requirements
- Active SafeStaff Certification required within 30 days of hire
- High school education or equivalent preferred
- Prior experience with food service preferred
- Ability to communicate in English verbally and in writing
- Ability to follow food safety and sanitation protocols
- Ability to work flexible hours including nights, weekends, and holidays
- Ability to stand for extended periods and perform physical tasks
- Must maintain confidentiality of patient information
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Job Qualifications
- High school education or equivalent preferred
- Prior experience with food service highly preferred
- Knowledge of food safety preferred
- Ability to communicate effectively in English verbally and in writing
- Knowledge of Spanish is helpful
- Familiarity with safety and regulatory guidelines for food safety
- Ability to follow verbal instructions to complete repetitive tasks
- Proficiency in using food service equipment such as microwaves, blenders, thermometers, refrigerators, patient food carts, and scales
- Strong interpersonal skills and ability to work as part of a team
- Positive, friendly, and enthusiastic customer service approach
- Ability to learn quickly and maintain knowledge of products and procedures
- Ability to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Ability to multitask and prioritize in a fast-paced environment
- Knowledge of age-appropriate foods for patients
- Ability to monitor patient allergies and take proper steps
- Ability to maintain confidentiality of patient and guest information in compliance with HIPAA
Job Duties
- Greet customers warmly and professionally with a customer comes first attitude
- Verbally verify patient identity using meal tray ticket for accurate tray delivery
- Assemble trays according to service tickets, portion sizes, and dietary restrictions
- Deliver patient trays within 60 minutes to nursing units and assigned areas
- Prepare diabetic and eating disorder meals as prescribed by dietitians
- Stock, restock, rotate, and store food and supplies following FIFO method
- Follow safety and security policies to ensure a safe work environment
- Maintain calm demeanor during high volume periods to ensure smooth operations
- Follow sanitation regulations including hand hygiene protocols and temperature audits
- Maintain clean and organized workstation at all times
- Perform quality assurance on trays checking temperature, portions, and presentation
- Supply nursing units with nourishments and supplies for storage
- Cover positions to support coworkers during breaks
- Report customer complaints, hazards, accidents, and operational inconsistencies to the leader on duty
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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