Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid Time Off
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a prominent hospitality company known for its extensive portfolio of hotels and a robust pipeline of new properties and acquisitions. The company emphasizes a people-first approach, focusing on creating memorable experiences for both its team members and guests. This culture of unity and service excellence drives Ascent Hospitality’s success and reputation in the hospitality industry. The organization values individuals who work collaboratively towards a shared purpose and seeks to cultivate a team environment where passion for service, strong communication skills, and adaptability to change are celebrated. While Ascent Hospitality is growing its physical presence with new properties,... Show More
Job Requirements
- High school education or equivalent
- Minimum 1 year of housekeeping experience in the hospitality industry preferred
- Must be dependable and productive
- Ability to read in English and communicate effectively
- Ability to handle physical demands including frequent walking, standing, bending, stooping, and occasional lifting
- Ability to operate cleaning tools and equipment safely
- Willingness to work in various environment conditions such as exposure to chemicals and wet or humid areas
- Ability to follow safety and security policies
- Strong attention to detail
- Previous supervisory experience preferred
Job Qualifications
- Must be dependable and productive
- High school education or equivalent is required
- Some college preferred
- Minimum 1 year of housekeeping experience in the hospitality industry preferred
- Previous supervisory experience preferred
- Previous commercial cleaning and/or guest service experience preferred
- Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools, and fixtures
- Ability to work quickly under pressure
- Ability to follow direction and instructions
- Ability to read in English and ability to print and speak simple sentences
- Ability to make simple addition and subtraction calculations
- Strong attention to detail
Job Duties
- Coordinates all daily activities and plans for sufficient staffing to clean guest rooms and public areas
- Inspects guest rooms and public outlets daily to ensure the quality assurance program is being followed
- Acts on assignments received from the Executive Housekeeper or Assistant Executive Housekeeper
- Prepares the weekly inventory, checks in all supplies, and reports any discrepancies
- Informs the Housekeeping Management Team of needed supplies and creates purchase orders as needed
- Keeps the Housekeeping Management Team informed of pertinent information pertaining to the department
- Assists in the direct training program of the new housekeeping employees
- Completes the daily housekeeping report
- Follows up to ensure all maintenance requests are handled in an efficient manner pertaining to guest rooms and department equipment
- Provides for a safe work environment by following all company safety and security policies and procedures
- Will perform cleaning duties on slower days or when staff shortages occur
- Performs opening and closing procedures for the housekeeping department as needed
- Physically inspects rooms daily to ensure brand standards and overall cleanliness and readiness for guest check-in
- Provides feedback to Room Attendants regarding deficiencies in rooms
- Cleans and prepares rooms as needed
- Ensures that all maintenance issues are reported immediately
- Communicates room status to all divisions
- Assists with all training efforts throughout the housekeeping department
- Embraces, enforces, and promotes the brand culture throughout the housekeeping department
- Ensures all rushed and transferred rooms are handled smoothly and efficiently
- Ensures that housekeeping carts are organized and ready for daily work
- Operates with a guest satisfaction urgency and strives for 100 percent guest satisfaction at all times
- Promotes and encourages teamwork at all times
- Monitors and logs key control
- Provides information to guests about hotel services, facilities, and other amenities
- Ensures proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members, and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
- Works closely with the Front Office team to ensure guest room satisfaction
- Properly reports and logs and completes required documents for all Lost and Found items
- Ensures all storage areas are locked and that all housekeepers’ sheets and executive housekeeper sheet are turned in to the front desk before leaving
- Maintains cleanliness and upkeep of public areas of the hotel
- Ensures excellence in hotel
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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