Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $28.00
Work Schedule
Standard Hours
Benefits
competitive pay
Paid Time Off
Employee Discounts
Career development opportunities
friendly work environment
Job Description
Galleria Park Hotel is a distinguished and historic hotel located at the edge of the Financial District in San Francisco, California. Known for its blend of heritage and modernity, the hotel provides an exquisite experience for a diverse clientele including food enthusiasts, technology professionals, world travelers, and corporate guests. Conveniently positioned just one block from a BART station, the hotel offers easy access to San Francisco's vibrant city life, including popular eateries, shops, and cultural attractions. The Galleria Park Hotel holds a notable position among the top 20 hotels in San Francisco on TripAdvisor, underscoring its commitment to excellence and... Show More
Job Requirements
- 2-3 years experience as room attendant
- knowledge of proper cleaning techniques, requirements and use of equipment
- knowledge of proper and safe chemical handling
- ability to satisfactorily communicate in English with guests, co-workers and management
- ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
- ability to maintain hotel standards, policies and procedures
- ability to prioritize and organize work assignments
- ability to direct performance of assigned staff and follow up with corrections where needed
Job Qualifications
- 2-3 years experience as room attendant
- knowledge of proper cleaning techniques, requirements and use of equipment
- knowledge of proper and safe chemical handling
- ability to satisfactorily communicate in English with guests, co-workers and management
- ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
- ability to maintain hotel standards, policies and procedures
- ability to prioritize and organize work assignments
- ability to direct performance of assigned staff and follow up with corrections where needed
- previous room cleaning and guest relations experience
- physical ability to endure various movements and lift heavy loads
Job Duties
- Verify room status on ALICE
- report discrepant rooms
- prioritize and update status of check-out rooms
- inspect supply levels, cleanliness and organization of floor closets and assign staff to rectify situation
- check room attendant's closet for proper supplies, neatness, cleanliness or mechanical problems
- inspect rooms cleaned by assigned room attendants using ALICE to ensure rooms are up to hotel standards and follow up with necessary corrections
- check vacant rooms, verify status and update status of discrepant rooms throughout shift as well as check DNR rooms for status
- mark dirty sheets of randomly selected assigned rooms and follow up to ensure attendants have changed sheets
- accommodate guest requests for housekeeping items or additional supplies expediently and courteously
- follow up on delivery and return of all such items
- monitor and handle guest complaints to ensure guest satisfaction
- document pertinent information in departmental log book
- complete all paperwork and closing duties before leaving
- review status of assignments and any follow-up action necessary
- check PM reports for accuracy and completeness
- complete night counts in accordance with departmental standards
- assist in other areas of housekeeping as assigned
- attend designated meetings
- make up cribs and rollaway beds
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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