A-1 Hospitality Group logo

A-1 Hospitality Group

Room Attendant/Housekeeper

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $13.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement Plan
Employee assistance program

Job Description

This position is with a reputable hotel that prides itself on providing superior guest experiences through exemplary service and immaculate facilities. The hotel operates in a fast-paced, team-oriented environment that requires dedication, attention to detail, and a commitment to quality. As a key player in the hospitality industry, the hotel offers a vibrant workplace where employees are valued for their contributions and are provided with opportunities for growth and development. Being part of this team means contributing directly to guests' satisfaction and the overall reputation of the establishment. The hotel is committed to fostering a respectful and inclusive environment, ensuring... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum 1 year of hotel housekeeping experience
  • excellent attention to detail
  • ability to work efficiently in a team environment
  • strong attendance and punctuality record
  • effective problem solving and customer service skills
  • respect for diversity
  • professionalism in conduct and appearance
  • adaptability to changing work conditions
  • dependability and initiative
  • strong planning and organizing abilities
  • focus on quality and safety practices
  • physical capability to walk, stand, bend for extended periods
  • ability to lift and maneuver heavy boxes and housekeeping carts

Job Qualifications

  • High school diploma or equivalent
  • 1 year of hotel housekeeping experience
  • excellent attention to detail
  • ability to clean rooms quickly and in quality detail
  • teamwork skills
  • ability to work efficiently and unified with co-workers and other departments
  • problem-solving skills
  • effective customer service skills
  • respect for diversity and sensitivity to cultural differences
  • professionalism in following policies and procedures
  • adaptability to frequent changes, delays, or unexpected events
  • dependability and punctuality
  • initiative
  • planning and organizing skills
  • quality focused with ability to apply feedback to improve performance
  • safety and security awareness

Job Duties

  • Proficiently clean all assigned guest rooms
  • stock housekeeping carts
  • replace guest amenities and supplies in rooms
  • make beds and fold sheets up to company standards
  • remove trash, dirty linens and room service items
  • assist guests promptly and accurately with questions, complaints or requests
  • provide friendly and courteous service to hotel guests
  • update status of guest rooms using hotel provided methods
  • complete daily checklists
  • quickly and efficiently clean and fold laundry
  • deliver laundry to storage areas
  • prepare and organize laundry area and linen storage
  • clean laundry area and linen storage
  • assist with hotel events when in need to assure guest satisfaction
  • respect guest privacy and security by using hotel protocol when entering guest rooms
  • be proficient with property security, key control procedures, and fire, flood and weather-related safety procedures
  • maintain cleanliness of all assigned areas
  • maintain confidentiality of proprietary information
  • protect company assets
  • report lost and found items to proper staff using hotel protocol
  • communicate accurate information to other departments such as workorders, room status, guest service requirements
  • frequent contact with hotel guests and employees
  • complete any hotel related task requested by direct manager or General manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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