Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Life insurance
Retirement Plan
Holiday pay
Employee Discounts
Job Description
The J Hotel and Grant Street Inn are proudly managed by Strand Hospitality, a well-established name in the hospitality industry renowned for its commitment to excellence in hotel management and guest services. Strand Hospitality operates a diverse portfolio of properties and is widely recognized for fostering a positive work environment while providing outstanding service to guests worldwide. The J Hotel and Grant Street Inn are part of this esteemed group, offering comfortable accommodations with a focus on guest satisfaction and quality. Both properties are dedicated to maintaining high standards of cleanliness, safety, and hospitality, ensuring every guest experience is memorable... Show More
Job Requirements
- Detail-oriented and thorough
- ability to remain discreet and respect the privacy of guests
- ability to perform consistent work to the highest of standards
- ability to interact with guests in a pleasant, friendly way
- ability to read, write, speak, understand, and communicate in basic English preferred
- proficiency in other languages is a plus
- sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
- ability to be flexible and work weekends, holidays and be scheduled any days of the week
- weekends are required
Job Qualifications
- Detail-oriented and thorough
- ability to remain discreet and respect the privacy of guests
- ability to perform consistent work to the highest of standards
- ability to interact with guests in a pleasant, friendly way
- ability to read, write, speak, understand, and communicate in basic English preferred
- proficiency in other languages is a plus
- sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
Job Duties
- Receive list of assigned rooms from supervisor
- prioritize rooms based on direction from supervisor or as noted on list
- follow sign in/out procedures for key to access rooms
- check the inventory of cleaning cart and add any necessary supplies
- knock and announce self before entering room
- return at a later time if rooms are occupied
- immediately notify supervisor of any damage or strong odor to room
- immediately notify supervisor of suspicious activity
- remove linens, towels, bedspreads, and blankets from each assigned room and provide fresh replacements
- neatly make beds and stock towels, washcloths, and hand towels according to policies
- thoroughly clean and disinfect bathroom and kitchenette or coffee-preparation areas according to hotel policies
- disinfect all surfaces, including high-touch items such as wall and lamp switches, thermostat, door handles, telephone, and TV remote(s)
- clean mirrors, glass and dust pictures and other objects in room
- vacuum floors and remove trash
- check complimentary coffee, snacks, and toiletry supplies in the room, restocking according to provided hotel checklist and policy
- ensure room meets hotel and brand standards with a final walkaround
- notify supervisor of found items and bring to lost and found if guest has checked out
- notify supervisor of rollaways or cribs in rooms for pickup and storage
- notify supervisor of room availability
- ensure soiled linens are provided to laundry timely
- notify maintenance department of needed maintenance or repairs based on hotel processes
- perform other related duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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