Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $30.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
employee perks
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta is a distinguished hotel brand known for its commitment to delivering exceptional service and hospitality experiences across its diverse portfolio of properties. Operating in the hospitality industry, Sonesta has built a reputation for combining comfort, quality, and a guest-focused approach. With its presence in multiple locations, Sonesta caters to a range of travelers including business professionals, families, and leisure guests. Due to its focus on maintaining high standards, Sonesta offers comprehensive employment opportunities that foster career growth and skill development within the hotel and lodging sector.
The role of Room Attendant (RA) at Sonesta is a vital positi... Show More
The role of Room Attendant (RA) at Sonesta is a vital positi... Show More
Job Requirements
- frequently standing up, bending, climbing, kneeling, and moving about the facility
- carrying, lifting or pulling items weighing up to 75 pounds
- will be required to regularly use commercial cleaning chemicals
- will be required to work mornings, evening, weekends, and holidays
Job Qualifications
- some previous housekeeping experience preferred
- previous background from the extended stay industry preferred
- ability to speak, read, and write fluent English is preferred
- other languages beneficial
- basic reading, writing and mathematical abilities are preferred
Job Duties
- Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
- respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
- clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash
- notify supervisor when service is completed so rooms may be sold or occupied
- report any room unable to be serviced to supervisor according to established procedures
- when assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order
- operate washers and dryers according to hotel standards and manufacturers guidelines
- receive soiled linens and inspect for damaged or stained items
- fold and store clean linens, report damages to supervisor
- minimize waste of supplies and amenities within all areas of housekeeping
- may regularly assist with deep cleaning projects
- report needed repairs or unsafe conditions to supervisor
- handle all lost and found items according to established procedures
- promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
- ensure compliance with federal, state and local laws regarding health and safety services
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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