Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Flexible Schedule
Job Description
Hyatt Place Reno is a full-service hotel located in Reno, Nevada, known for providing guests with comfortable accommodations and excellent customer service in a modern and welcoming environment. As part of the Hyatt Place brand, this hotel offers a combination of style, convenience, and quality, catering to both business travelers and vacationers. Hyatt Place hotels are recognized for spacious rooms, complimentary amenities, and a commitment to ensuring a relaxing and enjoyable stay for every guest. This particular property in Reno maintains high standards for hospitality, guest satisfaction, and cleanliness, ensuring its reputation as a preferred destination in the area.
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Job Requirements
- High school diploma or equivalent
- Experience in hospitality industry preferred
- Ability to stand and exert mobility for up to four hours
- Ability to lift up to 45 lbs
- Ability to push and pull carts and equipment up to 250 lbs
- Good communication skills
- Detail oriented
- Basic computer and computational skills
- Ability to follow safety and security policies
- Willingness to work varying schedules
- Must maintain neat and well-groomed appearance
- Regular attendance is essential
Job Qualifications
- High school diploma or equivalent
- Experience in hospitality industry preferred
- Good verbal and written communication skills
- Excellent customer relations skills
- Detail oriented with outstanding organizational and communication skills
- Basic computer skills
- Basic computational ability
- Ability to effectively deal with internal and external customers with patience, tact, and diplomacy
- Strong issue resolution and analytical skills
- Self-driven and able to work independently
Job Duties
- Clean all guest rooms as assigned within the required time limit
- Update daily assignment sheets throughout the day and turn in assignment sheet and keys to the Housekeeping Supervisor at the end of the shift
- Change bed linens and make beds
- Replenish room supplies such as amenities, drinking glasses, and clean linen
- Lift and move furniture in the room
- Clean rugs, carpets, upholstered furniture using vacuum cleaner and/or proper chemicals
- Dust and clean all furniture including picture frames, bed frames, lamps, TVs, armoires, desks, etc.
- Thoroughly clean bathroom areas by washing shower/tub, sink, floor, toilet, and others
- Polish woodwork and metal fixtures
- Clean windows, door panels, and sills
- Empty wastebaskets
- Replenish bathroom supplies and terry
- Sort, count, fold and distribute linen to linen closets
- Organize and stock cleaning cart and linen closets
- Transport trash and waste to disposal area
- Conduct deep cleaning projects in guest rooms per hotel's deep cleaning program
- Clean hallways, restrooms, elevators, stairwells, locker rooms and other work areas
- Perform general cleaning tasks with standard hotel cleaning products
- Turn in all Lost & Found items following standard procedures
- Practice hotel emergency procedures and loss prevention guidelines
- Report maintenance issues and necessary room repairs
- Ensure unacceptable rooms are not released back to inventory until issues are fixed
- Ensure work area is clean when finished
- Perform all other duties assigned by manager or supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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