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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $21.41 - $26.76
Work Schedule
On-call
Benefits
Vacation pay
Sick/personal time
401k plan with Roth option
Pet insurance
ID theft protection
Prepaid legal coverage
Free Meals
Uniforms and uniform cleaning
discounted hotel stays
Discounted parking
Job Description
Langham Hospitality Group is a distinguished global leader in the luxury hospitality sector, operating a portfolio of iconic brands including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop, and Ying'nFlo. As a wholly-owned subsidiary of Great Eagle Holdings, the group holds an impressive lineup of over 40 hotels and residences worldwide, spread across Asia, Europe, North America, Australasia, and the Middle East. This extensive footprint underscores the company’s commitment to delivering refined experiences and exceptional service to guests across the globe.
The Langham, Chicago, an integral part of Langham Hospitality Group, is a premier luxury h... Show More
The Langham, Chicago, an integral part of Langham Hospitality Group, is a premier luxury h... Show More
Job Requirements
- Any combination of education and experience that provides the required knowledge, skill, and ability
- Ability to push and/or pull equipment weighing up to 100 lbs
- Ability to scrub and scour surfaces, extending arms over head
- Ability to work in confined spaces
- Ability to communicate effectively with other employees and guests
- Ability to follow instructions, directions, and meet deadlines
- Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests
- Physical ability to kneel, crouch, bend, stoop, push, pull, walk, talk, see, hear, bend, handle, feel, reach, stretch, grasp
- Ability to lift and carry objects weighing up to 50 pounds
- Ability to perform repetitive motion with hands, wrists, shoulders and back with repeated bending and stooping
Job Qualifications
- High school diploma or equivalent preferred
- Previous luxury housekeeping experience preferred
- Ability to communicate effectively with guests and other employees
- Ability to follow instructions, directions, and meet deadlines
- Basic English comprehension to understand labels, instructions, and guest requests
- Ability to work independently and maintain routine
- Good physical stamina and ability to perform repetitive motions
- Knowledge of chemical safety and handling hazardous materials
Job Duties
- Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping
- Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 40 lbs
- Respond quickly and efficiently to all guest requests
- Make up rollaway beds and cribs in vacated rooms and notify housekeeping attendants for proper storage
- Properly use, keep secure and return pass key or section master to the Housekeeping Office or Security at the end of every shift
- Keep room key on person at all times while at work
- Keep Housekeeping storage areas and butler pantries neat and secure
- Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly
- Push and pull vacuum throughout entire room and empty trash
- Replenish amenities, linens, and supplies in guest room
- Practice chemical safety rules and follow procedures for needles and other hazardous materials
- Ensure all collateral in room looks brand new
- Sign for room keys and restock supply bags
- Visually inspect room for cleanliness and appearance and signify completion for room
- Respond in a timely manner to guest requests for items such as an iron, safety instructions, assistance, direction, and/or other information as requested
- Report all suspicious persons, activities or hazardous conditions to the Security Department
- Turn in all items found in the employee’s working area to hotel lost and found department
- Perform other duties as assigned by supervisor and assist colleagues whenever needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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