Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $19.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
Employee Discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta is a renowned international hospitality company recognized for its commitment to creating exceptional guest experiences through its diverse portfolio of hotels, resorts, and extended stay properties. Established with a focus on quality service and guest satisfaction, Sonesta operates numerous establishments across the United States and internationally, providing guests with a blend of comfort, innovation, and personalized hospitality. The company’s reputation is built on its adherence to high standards in accommodation, dining, and event hosting, making it a leading name in the hospitality industry. Sonesta emphasizes employee development and fosters an inclusive environment that values diversity and equal opportunity, reflecting... Show More
Job Requirements
- High school diploma or equivalent preferred
- Some previous housekeeping experience preferred
- Ability to speak, read, and write fluent English is preferred
- Ability to frequently stand, bend, climb, kneel, and move about the facility
- Ability to carry, lift or pull items weighing up to 75 pounds
- Willingness to work mornings, evenings, weekends, and holidays
- Willingness to regularly use commercial cleaning chemicals
- Reliable attendance and punctuality
- Ability to follow safety protocols and procedures
Job Qualifications
- Some previous housekeeping experience preferred
- Previous background from the extended stay industry preferred
- Ability to speak, read, and write fluent English is preferred
- Other languages beneficial
- Basic reading, writing and mathematical abilities are preferred
- Frequently standing up, bending, climbing, kneeling, and moving about the facility
- Carrying, lifting or pulling items weighing up to 75 pounds
- Regular use of commercial cleaning chemicals
- Ability to work mornings, evening, weekends, and holidays
Job Duties
- Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
- Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash
- Notify supervisor when service is completed so rooms may be sold or occupied
- Report any room unable to be serviced to supervisor according to established procedures
- When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order
- Operate washers and dryers according to hotel standards and manufacturers' guidelines
- Receive soiled linens and inspect for damaged or stained items
- Fold and store clean linens, report damages to supervisor
- Minimize waste of supplies and amenities within all areas of housekeeping
- May regularly assist with deep cleaning projects
- Report needed repairs or unsafe conditions to supervisor
- Handle all lost and found items according to established procedures
- Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
- Ensure compliance with federal, state and local laws regarding health and safety services
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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