Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $20.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
Employee Discounts
educational assistance
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta is a renowned hospitality company that operates a diverse portfolio of hotels and resorts across the globe. Known for its commitment to delivering exceptional guest experiences, Sonesta focuses on maintaining high standards of cleanliness, comfort, and customer service. The company places a strong emphasis on teamwork, innovation, and continuous improvement in all aspects of its operations. Sonesta values its employees and strives to create a supportive work environment that encourages growth and development while providing competitive benefits and rewarding opportunities.
The Room Attendant (RA) role at Sonesta plays a crucial part in ensuring a positive guest experience by maintainin... Show More
The Room Attendant (RA) role at Sonesta plays a crucial part in ensuring a positive guest experience by maintainin... Show More
Job Requirements
- Frequently standing up, bending, climbing, kneeling, and moving about the facility
- carrying, lifting or pulling items weighing up to 75 pounds
- will be required to regularly use commercial cleaning chemicals
- will be required to work mornings, evening, weekends, and holidays
Job Qualifications
- Some previous housekeeping experience preferred
- previous background from the extended stay industry preferred
- ability to speak, read, and write fluent English is preferred
- other languages beneficial
- basic reading, writing and mathematical abilities are preferred
Job Duties
- Deliver on the promise of Sonesta service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
- respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
- clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash
- notify supervisor when service is completed so rooms may be sold or occupied
- when assigned to laundry, monitor laundry supplies and equipment, operate washers and dryers according to hotel standards, receive soiled linens and inspect for damage, fold and store clean linens
- minimize waste of supplies and amenities within all areas of housekeeping
- regularly assist with deep cleaning projects
- report needed repairs or unsafe conditions to supervisor
- handle all lost and found items according to established procedures
- promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
- ensure compliance with federal, state and local laws regarding health and safety services
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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