Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.00 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
employee perks
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta is a renowned hospitality company known for delivering exceptional guest experiences through its portfolio of hotels, resorts, and extended stay properties globally. Committed to quality service and operational excellence, Sonesta places a strong emphasis on creating welcoming and comfortable environments for guests and clients alike. With a focus on innovation and continuous improvement, Sonesta fosters a collaborative workplace culture that values teamwork, diversity, and professional development among its employees. The company offers competitive compensation and a comprehensive benefits package designed to support the health and financial security of its workforce. Currently, Sonesta is hiring for the position of Room... Show More
Job Requirements
- Basic reading, writing and mathematical abilities
- Physical ability to stand, bend, climb, kneel and move frequently
- Ability to carry, lift or pull up to 75 pounds
- Ability to work mornings, evenings, weekends and holidays
- Previous housekeeping experience preferred
- Familiarity with the extended stay industry preferred
- Ability to speak, read and write fluent English preferred
- Willingness to use commercial cleaning chemicals safely
- Commitment to guest service and teamwork
Job Qualifications
- Some previous housekeeping experience preferred
- Previous background from the extended stay industry preferred
- Ability to speak, read, and write fluent English is preferred
- Other languages beneficial
- Basic reading, writing and mathematical abilities are preferred
- Frequently standing up, bending, climbing, kneeling, and moving about the facility
- Carrying, lifting or pulling items weighing up to 75 pounds
- Will be required to regularly use commercial cleaning chemicals
- Will be required to work mornings, evening, weekends, and holidays
Job Duties
- Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
- Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
- Notify supervisor when service is completed so rooms may be sold or occupied
- Report any room unable to be serviced to supervisor according to established procedures
- When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order
- Operate washers and dryers according to hotel standards and manufacturers' guidelines
- Receive soiled linens and inspect for damaged or stained items
- Fold and store clean linens, report damages to supervisor
- Minimize waste of supplies and amenities within all areas of housekeeping
- May regularly assist with deep cleaning projects
- Report needed repairs or unsafe conditions to supervisor
- Handle all lost and found items according to established procedures
- Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
- Ensure compliance with federal, state and local laws regarding health and safety services
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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