TownePlace Suites Sunnyvale Mountain View logo

Room Attendant Lead

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $20.00
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Work Schedule

Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision health insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Commuter Transit Benefits
Employee assistance program
Educational professional development
Referral Bonus Program

Job Description

HHM Hotels is a reputable hospitality company that manages a diverse portfolio of hotels known for delivering exceptional guest experiences and maintaining high standards of service and cleanliness. As a company deeply rooted in the hotel industry, HHM Hotels is committed to empowering its employees and nurturing their professional growth within the hospitality sector. With a commitment to People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It as core values, HHM Hotels fosters a supportive and dynamic work environment where teamwork and dedication are highly valued. The company provides both full-time and part-time employment opportunities,... Show More

Job Requirements

  • High school diploma preferred
  • Previous housekeeping experience required or equivalent training
  • Understand and communicate in English
  • Ability to stand for extended periods
  • Capability to lift up to 20 pounds
  • Willingness to work varying schedules including holidays and weekends
  • Adherence to safety regulations and use of protective equipment

Job Qualifications

  • High school diploma preferred
  • Previous housekeeping experience or equivalent training
  • Ability to lead and train a team effectively
  • Strong communication and interpersonal skills
  • Attention to detail and commitment to cleanliness standards
  • Ability to work flexible hours including weekends and holidays
  • Basic knowledge of safety standards and cleaning chemicals

Job Duties

  • Greet guests upon interaction with a warm and friendly greeting
  • Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
  • Change bed linens and replace towels and other amenities
  • Clean and polish furniture and fixtures
  • dust furniture, walls or equipment
  • Notify managers concerning the need for repairs in guest rooms
  • Process guest items left in rooms according to lost and found policy
  • Train, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
  • Inspect work performed to ensure that it meets specifications and established standards
  • Oversee training of Room Attendants with partnering with third party vendors, if applicable
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Perform house person and lobby attendant duties when short staffed or during peak periods
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • Perform or assist with cleaning duties as necessary
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management

Restaurant, hotel, and hospitality jobs on OysterLink.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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