Great Wolf Resorts

Room Attendant (Housekeeping)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave

Job Description

Great Wolf is a renowned chain of indoor water park resorts known for offering families an exciting and immersive vacation experience. Our resorts combine comfortable lodging, engaging activities, and exceptional customer service to create memorable stays for our guests. As a leader in the hospitality industry, Great Wolf is dedicated to nurturing a welcoming and inclusive environment for both our guests and team members, fostering growth and rewarding dedication through comprehensive training programs and career development opportunities.

The Room Attendant (Housekeeper) role at Great Wolf is an essential position within our Lodge team. Housekeepers are pivotal in maintainin... Show More

Job Requirements

  • Able to lift up to 30 lbs
  • Able to push/pull up to 100 lbs
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time
  • Able to work with chemicals according to directions
  • Willingness to work flexible schedule including nights, weekends, and/or holidays
  • Successful completion of criminal background check and drug screen

Job Qualifications

  • Prior experience in housekeeping including sanitation, laundry operations, and/or guest services
  • Excellent customer service and oral communication skills
  • Previous housekeeping or general cleaning experience
  • Willingness to work flexible schedule including nights, weekends, and/or holidays
  • Successful completion of criminal background check and drug screen

Job Duties

  • Cleans guest rooms and guest areas including making beds, dusting and vacuuming, cleaning bathroom, replacing supplies, cleaning windows, mirrors, and patios
  • Utilizes chemicals according to directions and familiarizes self with all material safety data sheets
  • Maintains a stocked, organized, and clean cart with sufficient supplies
  • Reports maintenance issues through appropriate channels for resolution
  • Documents and secures lost and found items
  • Communicates with guest on a professional and friendly manner
  • Keeps supplies ready by restocking housekeeping cart at end of shift
  • Assists House Attendant including delivering guest requests and pick up of used guest items
  • Conserves energy by closing shades and draperies, turning down air conditioning and heat of unoccupied rooms
  • Reports hazardous conditions in work area or equipment to supervisor

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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