Great Wolf Resorts

Room Attendant (Housekeeping)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $21.10
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave

Job Description

Great Wolf Lodge is a renowned family-friendly resort and indoor water park destination that prides itself on delivering an exceptional guest experience through entertainment, accommodation, and hospitality services. Established as a premier brand in the hospitality industry, Great Wolf Lodge operates multiple locations across North America, offering a unique blend of entertainment and relaxation attractive to families looking for a fun and memorable getaway. The company’s culture emphasizes growth, learning, inclusivity, and well-being, providing a supportive environment for its employees known as the "Pack." Together, employees and management collaborate to create an environment that not only satisfies guests but also... Show More

Job Requirements

  • Able to lift up to 30 lbs
  • Able to push/pull up to 100 lbs
  • Able to bend stretch and twist
  • Able to stand for long periods of time
  • Able to work with chemicals according to directions
  • Willingness to work flexible schedule including nights weekends and or holidays as needed
  • Successful completion of criminal background check and drug screen

Job Qualifications

  • Willingness to work flexible schedule including nights weekends and or holidays as needed
  • Successful completion of criminal background check and drug screen
  • Prior experience in housekeeping including sanitation laundry operations and or guest services
  • Excellent customer service and oral communication skills
  • Previous housekeeping or general cleaning experience

Job Duties

  • Cleans guest rooms and guest areas including making beds
  • dusting and vacuuming
  • cleaning bathroom
  • replacing supplies
  • cleaning windows mirrors and patios
  • Utilizes chemicals according to directions and familiarizes self with all material safety data sheets
  • Maintains a stocked organized and clean cart with sufficient supplies
  • Reports maintenance issues through appropriate channels for resolution
  • Documents and secures lost and found items
  • Communicates with guest on a professional and friendly manner
  • Keeps supplies ready by restocking housekeeping cart at end of shift
  • Assists House Attendant including delivering guest requests and pick up of used guest items
  • Conserves energy by closing shades and draperies
  • turning down air conditioning and heat of unoccupied rooms
  • Reports hazardous conditions in work area or equipment to supervisor

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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