Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf Lodge is a renowned hospitality company, well-known for its family-friendly indoor water park resorts located across North America. As part of a dynamic and vibrant hospitality sector, Great Wolf Lodge offers immersive experiences designed to create lasting memories for guests of all ages. The company prioritizes delivering exceptional service and maintaining impeccable cleanliness to ensure a welcoming and comfortable environment for every visitor. With a focus on team growth, inclusivity, and employee well-being, Great Wolf Lodge is committed to fostering a positive work culture and offering opportunities for career development. The company embraces diversity and inclusion, investing in... Show More
Job Requirements
- Willingness to work flexible schedule including nights, weekends, and/or holidays as needed
- Successful completion of criminal background check and drug screen
Job Qualifications
- Prior experience in housekeeping including sanitation, laundry operations, and/or guest services
- Excellent customer service and oral communication skills
- Previous housekeeping or general cleaning experience
Job Duties
- Cleans guest rooms and guest areas, including making beds
- dusting and vacuuming
- cleaning bathroom
- replacing supplies
- cleaning windows, mirrors, and patios
- Utilizes chemicals according to directions and familiarizes self with all material safety data sheets
- Maintains a stocked, organized, and clean cart with sufficient supplies
- Reports maintenance issues through appropriate channels for resolution
- Documents and secures lost and found items
- Communicates with guest on a professional and friendly manner
- Keeps supplies ready by restocking housekeeping cart at end of shift
- Assists House Attendant, including delivering guest requests and pick up of used guest items
- Conserves energy by closing shades and draperies
- turning down air conditioning and heat of unoccupied rooms
- Reports hazardous conditions in work area or equipment to supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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