Great Wolf Resorts

Room Attendant (Housekeeping)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401K paid vacation
Paid parental leave

Job Description

Great Wolf Lodge is a premier family-focused resort chain known for its indoor water parks and extensive range of family entertainment amenities. The company operates a network of locations across North America, delivering a unique and immersive hospitality experience tailored to families with children. By offering a blend of indoor waterpark attractions, comfortable accommodations, engaging dining options, and themed activities, Great Wolf Lodge has established itself as a leader in the resort industry. The company is committed to creating memorable vacations for guests while fostering a supportive and enriching environment for its employees. This includes offering comprehensive training programs, career... Show More

Job Requirements

  • Willingness to work flexible schedule including nights weekends and or holidays as needed
  • successful completion of criminal background check and drug screen

Job Qualifications

  • Prior experience in housekeeping including sanitation laundry operations and or guest services
  • excellent customer service and oral communication skills
  • previous housekeeping or general cleaning experience

Job Duties

  • Clean guest rooms and guest areas including making beds
  • dust and vacuum
  • clean bathroom
  • replace supplies
  • clean windows mirrors and patios
  • utilize chemicals according to directions and familiarize self with all material safety data sheets
  • maintain a stocked organized and clean cart with sufficient supplies
  • report maintenance issues through appropriate channels for resolution
  • document and secure lost and found items
  • communicate with guest on a professional and friendly manner
  • keep supplies ready by restocking housekeeping cart at end of shift
  • assist house attendant including delivering guest requests and pick up of used guest items
  • conserve energy by closing shades and draperies
  • turning down air conditioning and heat of unoccupied rooms
  • report hazardous conditions in work area or equipment to supervisor

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location