Room Attendant, Hotel Housekeeping (Part Time & Full Time)
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
San Manuel is a prominent and distinguished entity known for its commitment to excellence and outstanding service within the Inland Empire. As one of the region's largest private employers, San Manuel takes pride in fostering a supportive and growth-oriented work environment that values its employees and recognizes their contributions to its long-term success. This establishment operates within a diverse and dynamic sector, offering a range of services and amenities designed to meet the expectations of a discerning clientele. With a focus on upholding the highest standards of cleanliness, hospitality, and guest satisfaction, San Manuel is dedicated to delivering a superior... Show More
Job Requirements
- High school diploma or GED preferred
- minimum of two years of housekeeping experience within an upscale hotel preferred
- flexible availability required including evenings, weekends, holiday shifts and overtime when needed
- good verbal and written communication skills
- knowledge of housekeeping service techniques and productivity expectations
- ability to identify and prioritize issues
- must be personable and professional, capable of using caution and discretion in communication
- at the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license
- no driving responsibilities
- must be able to work in fast-paced, high-demand environment
- endurance sufficient to sit, walk and stand for extended periods
- strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally
Job Qualifications
- High school diploma or GED preferred
- minimum of two years of housekeeping experience within an upscale hotel preferred
- flexible availability required including evenings, weekends, holiday shifts and overtime when needed
- good verbal and written communication skills
- knowledge of housekeeping service techniques and productivity expectations
- ability to identify and prioritize issues
- must be personable and professional, capable of using caution and discretion in communication
Job Duties
- Conducts cleaning of all guestrooms, make beds, and provide clean terry and robes
- cleans, dusts, sanitizes, collects garbage and replenishes all collaterals, supplies, amenities and coffee pods and condiments
- respects all guest request and preferences, while adhering with the enterprise’s policies and applicable laws
- possesses the ability to find solutions to guest complaints and offer assistance to resolve problems
- reports maintenance issues to the Office Coordinator or the Supervisor
- ability to carry a radio and wear an earpiece discretely to communicate with team members
- conducts constant inspections of the hotel guestrooms as assigned on a daily basis to ensure adherence to our cleanliness and maintenance standards
- ensures proper usage of chemicals and cleaning supplies by following OSHA rules and completing training for chemical usage, in addition to ensuring proper labeling of hazardous supplies in accordance with federal, state, local, and enterprise regulations
- ensures all equipment is maintained and used accordingly, while following health and safety guidelines and policies and procedures
- proactively motivates employees to collaborate, learn, perform, and develop their skills
- works with a diverse team of well-trained team members by leading by example, empowering, sharing knowledge, and coaching throughout the employment lifecycle
- reports all maintenance issues pertaining to guest rooms to the Office Coordinator and report all guest requests to the Supervisor or the Office Coordinator as needed
- performs other duties as assigned to support the efficient operation of the department
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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