Room Attendant, Hotel Housekeeping (Part Time & Full Time)

San Bernardino, CA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development programs

Employee wellness programs

Job Description

San Manuel is a prominent establishment within the Inland Empire region, recognized as one of the largest private employers committed to fostering growth, well-being, and a supportive work environment for its employees. The company operates a highly regarded hospitality division that upholds rigorous standards of excellence, earning prestigious distinctions such as Forbes 5-Star and 5-Diamond ratings. This commitment to quality reflects in every aspect of its operations, ensuring guests receive exceptional service and an outstanding experience during their stay. The organization values collaboration, innovation, and integrity, throwing open opportunities for employees to develop professionally within a dynamic and inclusive culture.... Show More

Job Requirements

High School Diploma or GED preferred
Minimum of two (2) years of housekeeping experience within an upscale hotel is preferred
Flexible availability including evenings, weekends, holiday shifts and overtime when needed
Ability to carry a radio and wear an earpiece discreetly to communicate with team members
Must be able to find solutions to guest complaints and offer assistance to resolve problems
Ability to follow OSHA rules for proper chemical usage and labeling
Physical strength to exert up to 10 pounds of force occasionally or move up to 40 pounds occasionally
Ability to work in a fast-paced, high-demand environment
Must be personable and professional
May be required to obtain and maintain a gaming license as per San Manuel Tribal Gaming Commission discretion
No driving responsibilities required

Job Qualifications

High School Diploma or GED preferred
Minimum of two (2) years of Housekeeping experience within an upscale hotel is preferred
Good verbal and written communication skills required
Knowledge of housekeeping service techniques and productivity expectations
Ability to identify and prioritize issues
Must be personable and professional, capable of using caution and discretion in communication

Job Duties

Conducts cleaning of all guestrooms, make beds, and provide clean terry and robes
Cleans, dusts, sanitizes, collects garbage and replenishes all collaterals, supplies, amenities and coffee pods and condiments
Respects all guest request and preferences, while adhering with the enterprise’s policies and applicable laws
Possesses the ability to find solutions to guest complaints and offer assistance to resolve problems
Reports maintenance issues to the Office Coordinator or the Supervisor
Ability to carry a radio and wear an earpiece discretely to communicate with team members
Conducts constant inspections of the hotel guestrooms as assigned on a daily basis to ensure adherence to our cleanliness and maintenance standards
Ensures proper usage of chemicals and cleaning supplies by following OSHA rules and completing training for chemical usage, in addition to ensuring proper labeling of hazardous supplies in accordance with federal, state, local, and enterprise regulations
Ensures all equipment is maintained and used accordingly, while following health and safety guidelines and policies and procedures
Proactively motivates employees to collaborate, learn, perform, and develop their skills
Works with a diverse team of well-trained team members by leading by example, empowering, sharing knowledge, and coaching throughout the employment lifecycle
Reports all maintenance issues pertaining to guest rooms to the Office Coordinator and report all guest requests to the Supervisor or the Office Coordinator as needed
Performs other duties as assigned to support the efficient operation of the department

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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