Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Paid holidays
Paid parental leave
Tuition Reimbursement
Job Description
Axiom Hotel in San Francisco is a charming boutique hotel located in the heart of Union Square, just steps away from the SoMa District in Downtown San Francisco. This pet-friendly hotel combines the rich history of a classic, century-old San Francisco building with modern technological enhancements and elevated guest services, creating a seamless digital lifestyle experience for its guests. The hotel prides itself on delivering a unique blend of vintage charm and contemporary comforts, allowing visitors to truly experience the "Center of Next." At Axiom Hotel, every guest is welcomed into an inviting atmosphere where modern conveniences and thoughtful hospitality... Show More
Job Requirements
- Must be at least 18 years old
- able to stand and move for prolonged periods
- able to lift and carry up to 50 pounds
- availability to work flexible hours including nights, weekends, and holidays
- minimum of one month related experience
- passion for customer service
- ability to work well in a team
- ability to work under pressure
- willingness to adapt to a fast-paced work environment
Job Qualifications
- High school diploma or equivalent
- previous experience in front desk or customer service roles preferred
- strong communication and interpersonal skills
- ability to multitask and handle stressful situations calmly
- proficiency with reservation and hotel management software
- friendly and approachable demeanor
- basic math skills for handling payments
Job Duties
- Greet and welcome guests upon arrival
- manage check-in and check-out procedures accurately
- handle guest inquiries and provide information about hotel services and local attractions
- coordinate guest requests and resolve issues promptly
- maintain front desk area and ensure all administrative tasks are completed
- collaborate with housekeeping and other departments to ensure guest satisfaction
- process payments and maintain accurate records
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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