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PM Hotel Group

Room Attendant (Full-Time) |Axiom Hotel | San Francisco, CA

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $23.00 - $25.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Paid holidays
Paid parental leave

Job Description

Axiom Hotel, located in the bustling heart of San Francisco's Union Square and just steps from the SoMa District, is a boutique hotel that fuses historical charm with modern sophistication. Housed in a revitalized century-old structure, Axiom Hotel offers guests a unique blend of classic architecture and contemporary digital amenities. As a pet-friendly establishment, it warmly welcomes travelers who seek comfort, convenience, and a high-tech travel experience. The hotel prides itself on providing elevated guest services that cater to the needs of both leisure and business visitors, ensuring every stay is memorable and seamless. With its prime downtown location, Axiom... Show More

Job Requirements

  • High school diploma or equivalent
  • At least one month of related customer service experience
  • Ability to work flexible schedules including nights, weekends, and holidays
  • Ability to stand and move for prolonged periods
  • Capability to lift up to 50 pounds
  • Strong physical endurance and stamina
  • Willingness to work as part of a diverse team
  • Excellent customer service skills

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in front desk or customer service roles preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Proficient with hotel management software and basic computer skills
  • Detail oriented and organized
  • Ability to multitask and solve problems effectively

Job Duties

  • Greet guests warmly and provide check-in and check-out services
  • Manage reservations and room assignments efficiently
  • Respond to guest inquiries and resolve complaints promptly
  • Coordinate with housekeeping and maintenance to ensure room readiness
  • Process payments and handle billing accurately
  • Maintain accurate guest records and reports
  • Assist with administrative tasks and support hotel operations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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