Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Company paid life insurance
company paid short term disability insurance
company paid long term disability insurance
employee perks
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels Corporation is a globally recognized hospitality company known for its full-service and extended-stay hotels, luxury resorts, and vacation properties. With a longstanding commitment to delivering exceptional guest experiences, Sonesta operates a diverse portfolio of properties across multiple countries, blending warm hospitality with outstanding services and contemporary amenities. The company values its employees as vital contributors to its success and promotes an inclusive workplace culture where diversity and teamwork thrive. Employees are empowered to exceed guest expectations, contributing to the brand’s reputation for excellence in the lodging industry. Sonesta is an equal opportunity employer dedicated to fostering an... Show More
Job Requirements
- Some previous housekeeping experience preferred
- Previous background from the extended stay industry preferred
- Ability to speak, read, and write fluent English is preferred
- Basic reading, writing and mathematical abilities are preferred
- Frequently standing up, bending, climbing, kneeling, and moving about the facility
- Carrying, lifting or pulling items weighing up to 75 pounds
- Will be required to regularly use commercial cleaning chemicals
- Will be required to work mornings, evening, weekends, and holidays
Job Qualifications
- Some previous housekeeping experience preferred
- Previous background from the extended stay industry preferred
- Ability to speak, read, and write fluent English is preferred
- Other languages beneficial
- Basic reading, writing and mathematical abilities are preferred
- Frequent standing, bending, climbing, kneeling, and moving about the facility
- Ability to carry, lift or pull items weighing up to 75 pounds
- Regular use of commercial cleaning chemicals
- Availability to work mornings, evenings, weekends, and holidays
Job Duties
- Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
- Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, may include cleaning kitchen area, room refrigerator, microwave, coffee maker, dishware
- Notify supervisor when service is completed so rooms may be sold or occupied, report any room unable to be serviced to supervisor according to established procedures
- When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order, operate washers and dryers according to hotel standards and manufacturers guidelines, receive soiled linens and inspect for damaged or stained items, fold and store clean linens, report damages to supervisor
- Minimize waste of supplies and amenities within all areas of housekeeping
- May regularly assist with deep cleaning projects
- Report needed repairs or unsafe conditions to supervisor
- Handle all lost and found items according to established procedures
- Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
- Ensure compliance with federal, state and local laws regarding health and safety services
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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