Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
Paid holidays
Job Description
The Palms Hotel & Spa is a prestigious oceanfront retreat located in a serene and picturesque setting, offering a combination of laid-back sophistication, genuine service, and complete wellness to its guests. This AAA Four-Diamond rated establishment boasts 251 elegantly appointed rooms and provides a holistic experience combining luxury accommodations with environmental responsibility. Owned and managed by a European family for more than 25 years, The Palms has earned a reputation for excellence and consistency, being a recipient of Travel & Leisure's World's Best Award for six consecutive years. This remarkable hotel features a lush tropical pool area, a full-service beach... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 6 months to 1 year cleaning and/or housekeeping environment experience
- ability to stand and walk continuously throughout the shift
- ability to stoop and bend
- ability to lift up to 25-50lbs
- ability to work with medium and heavy chemicals
- ability to operate a vacuum cleaner
- ability to understand and follow verbal and written directions
Job Qualifications
- High school diploma or equivalent
- minimum of 6 months to 1 year of cleaning and/or housekeeping experience
- ability to understand and follow verbal and written directions
- ability to operate a vacuum cleaner
- ability to work with medium to heavy chemicals
- physical ability to stand, walk, stoop, bend continuously throughout the shift
- strong attention to detail
- good communication and interpersonal skills
Job Duties
- Adhere to the daily room quota generally through various cleaning routine that includes moving beds to cleaning over and underneath furniture
- edging, cleaning headboards, windows, mirrors, walls, a/c vents, lighting fixtures, doors, closets, curtains, dust, clean polish/shine pictures, tables, lamps, and other surfaces in the room
- empty and clean all trash cans
- remove shower curtains
- polish all bathroom fixtures
- extra scrubbing for extraordinary clean guest rooms
- Maintain and ensure the impeccable cleanliness of assigned guest rooms, bathrooms and hallways (front of rooms) including front door, by following assigned procedures for room cleaning
- Make beds in accordance to the guidelines
- Vacuum guest room carpet
- Replace guest room amenities as necessary
- Checks and secures rooms
- Communicate all cleaned rooms to the Housekeeping Office/Supervisor
- Offer assistant to guests in a courteous manner and address/satisfy all guest requests as soon as possible, keeping supervisor informed of any special requests or circumstances
- Ensure proper handling of guest personal items
- Routinely check on the working condition of lighting, plumbing, televisions, alarms, and thermostats of assigned guest rooms, and report all maintenance concerns/problems to the executive and/or assistant housekeeper as necessary
- Communicate and inform supervisor of damaged or dirty furnishings in need of cleaning or fixtures in assigned areas in need of repair
- Responsible for safe keeping of the Master Key
- Maintain a neat and clean personal appearance at all times
- Complete special projects as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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