Room Attendant - (Club/luxury) - The Historic Cavalier Hotel
Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.25 - $16.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Team-oriented work environment
Job Description
The Cavalier Resort is a distinguished and historic luxury resort situated in Virginia Beach, renowned for its elegant accommodations, exceptional hospitality, and commitment to providing guests with a memorable and delightful stay. The resort offers a range of upscale amenities, including beautifully appointed guest rooms, stunning waterfront views, exquisite dining options, and a variety of recreational activities. It has become a favored destination for travelers seeking comfort, relaxation, and superior service in a charming and picturesque setting. The resort values its reputation for excellence, reflected in the dedicated attention and care it provides to every guest. The Cavalier Resort prides... Show More
Job Requirements
- prior housekeeping experience desirable
- previous work experience in hospitality or related fields
- excellent communication skills
- physical stamina to perform cleaning duties
- ability to work efficiently and with attention to detail
- commitment to punctuality and uniform standards
- ability to follow instructions and maintain safety protocols
Job Qualifications
- prior housekeeping experience desirable
- past work experience in a similar or commensurate skill set such as hospitality, prison, or military experience
- ability to satisfactorily communicate with guests, co-workers and management to their understanding
- ability to exert physical effort to clean all assigned rooms in a given shift
- ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and minimal supervision
- physical fitness to handle the physical demands of the job
Job Duties
- complete job skills training and possess a clear knowledge of the job
- know property standards and room types
- listen attentively in pre-shift and ask for clarification of assignments and expectations
- be on time and follow attendance guidelines and uniform standards
- maintain a friendly, approachable, always willing to assist attitude
- conduct yourself professionally and collaboratively with guests and fellow associates
- use your room attendant board with instructions for sequence, special requests and clean type
- complete cleaning all assigned rooms methodically and promptly to service steps without losing attention to detail
- ensure all guest rooms are set to documented standards before inspection
- ensure cart or caddy is set up to standard
- use the approved tools and checklists to complete assigned tasks
- complete room assignment sheets and return to your supervisor
- produce clean guest rooms that meet or exceed quality and efficiency standards
- keep your work area, cart and closets clean and organized
- report any deficiencies in rooms or public areas promptly
- report unsafe work conditions or practices and safety or security violations
- cooperate with other associates and supervisors
- support team efforts through carrying out responsibilities in a constructive and professional manner
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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