Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Training and Development
Job Description
Talking Stick Resort is a premier luxury resort located in Scottsdale, Arizona, known for its exceptional hospitality services, vibrant atmosphere, and diverse range of amenities. This resort offers a unique blend of Native American cultural inspiration and modern elegance, creating an inviting and memorable experience for guests. The resort features a variety of accommodations, dining establishments, a casino, entertainment venues, and recreational facilities including pools and a spa. Recognized for its commitment to quality service and guest satisfaction, Talking Stick Resort prides itself on maintaining high standards across all departments to ensure an outstanding guest experience.
The role of R... Show More
The role of R... Show More
Job Requirements
- Six months to one year experience in cleaning, janitorial, hotel or institutional housekeeping
- Must be reliable
- Must possess a pleasant personality
- Must have excellent customer service skills
- Ability to work well with others
- Ability to handle pressure and difficult situations
- Ability to follow standards for cleanliness
- Must be able to work flexible hours including weekends, evenings and holidays
- Physically able to lift and move up to 50 pounds
- Must be able to operate cleaning equipment
- Must be able to read, write and understand English
Job Qualifications
- Six months to one year prior experience in cleaning, janitorial, hotel or institutional housekeeping
- Must be reliable and trustworthy
- Possess a pleasant personality
- Excellent customer service and communication skills
- Ability to work harmoniously with others and be a team player
- Ability to handle pressure and difficult situations
- Presents a professional and well-groomed appearance at all times
- Must be able and willing to work a flexible schedule including weekends, evenings, and holidays
- Physically able to move large objects such as carts, large bags of linen, ironing board
- Physically able to operate cleaning equipment such as vacuum cleaners, brooms, spray bottles
- Ability to learn, follow and enforce cleanliness standards
- Must be able to read, write, speak and understand English
- Knowledge of multiple languages is a plus
Job Duties
- Cleans rooms and suites as assigned including making beds, cleaning bathrooms, dusting, vacuuming, and washing windows
- Reports rooms as clean and available
- Reports maintenance deficiencies to maintain room compliance with hotel standards
- Strips dirty linen and towels and removes used amenities from rooms and suites
- Checks housekeeping cart for supplies and replenishes as needed
- Greets guests immediately with friendly and sincere acknowledgement
- Replenishes linen and guest amenities
- Cleans balconies if applicable
- Responds to special guest requests such as extra amenities or service time requests
- Reports all Do Not Disturb or bolted door rooms at specified times to ensure guest safety and satisfaction
- Organizes linen closets ensuring quality and quantity of contents
- Provides customer service including information on hotel services, activities, and local attractions
- Provides turndown service
- Assists co-workers as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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