Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Long and short term disability
accidental death and dismemberment insurance
Life insurance
401k plan
Paid Time Off
sick pay
Job Description
DoubleTree by Hilton Phoenix-North is part of the world-renowned Hilton brand, recognized globally for its high standards in hospitality and guest services. Hilton has been a leader in the hotel industry for over a century, offering a range of accommodations from luxurious full-service hotels and resorts to extended-stay suites and moderately priced properties. Located in Phoenix, this DoubleTree property embraces the Hilton mission to deliver exceptional guest experiences with warmth and hospitality. The hotel prides itself on a welcoming environment, catering to business and leisure travelers looking for comfort, quality, and personalized service. DoubleTree by Hilton Phoenix-North offers competitive pay... Show More
Job Requirements
- Any combination of education and experience providing required knowledge, skills, and ability
- Knowledge of housekeeping tasks and hotel policies
- Physical ability to lift up to 50 pounds and push/pull up to 100 pounds
- Ability to perform repetitive hand and arm movements
- Must be able to squat, bend, kneel, and twist
- Ability to stand for long periods
- Ability to communicate clearly with guests, employees, vendors, and management
- Adherence to hotel policies and procedures
- Willingness to work varied schedules reflecting business needs
Job Qualifications
- High school diploma or equivalent preferred
- Minimum of one year hospitality experience in housekeeping preferred
- Understanding of basic English preferred
- Strong verbal and interpersonal skills
- Ability to work independently and as part of a team
- Strong attention to detail
- Commitment to exceptional guest service
- Positive attitude
- Knowledge of hotel layout, facilities, and services
- Awareness of emergency procedures and safety precautions
- Ability to work flexible schedules including holidays, weekends, and nights
Job Duties
- Clean assigned guest rooms or suites per brand standards including making beds, vacuuming, dusting, cleaning bathroom
- Empty all trash containers and replace liners
- Restock usable items such as soap, towels, paper products
- Remove guest room trays, dinnerware, glassware, and silverware
- Clean and vacuum exterior entry and hallways
- Keep linen closets and supply areas clean and organized
- Attend to guest laundry and dry-cleaning orders promptly
- Notify supervisor of any special guest room issues including maintenance needs
- Handle guest complaints or requests and escalate when necessary
- Ensure all rooms are secured after cleaning
- Handle chemicals and equipment according to training and instructions
- Provide personal attention and teamwork in guest service
- Listen and resolve guest problems with empathy and follow-through
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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