Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Vacation Time
quarterly bonuses
Career advancement opportunities
comprehensive health benefit packages
Paid Time Off
employee perks
Job Description
RAM Hotels is a dynamic, thriving, and innovative hotel management company headquartered in Columbus, Georgia. Over the years, RAM Hotels has steadily established itself as a leader in the hospitality industry within corporate America. The company is known for managing some of the most well-known midscale hotel brands across key markets in Alabama and Georgia. RAM Hotels is committed to meeting its guests' demands while continuously evolving and changing the perception of the hospitality industry. Joining the company means becoming part of the RAM Hotels family and experiencing a work culture that values excellence, innovation, and teamwork. RAM Hotels focuses... Show More
Job Requirements
- High-school graduate or equivalent
- minimum six months work-related experience
- previous hospitality industry experience preferred
- previous experience as housekeeper, room attendant, or janitorial services preferred
- ability to follow directions
- ability to work in fast-paced environment
- flexibility to work varied schedules
- good written and oral communication skills
- ability to listen attentively
- physical ability to walk, bend, and stand for long periods
- ability to lift up to 40 lbs
- adherence to grooming and appearance standards
- dependable
Job Qualifications
- High-school graduate or equivalent
- minimum six months work-related experience in hospitality or janitorial services preferred
- excellent customer service skills
- ability to follow directions and work in a fast-paced environment
- good written and oral communication skills
- ability to listen attentively
- ability to express compassion while remaining composed
- ability to remain calm and focused under pressure
- promote a positive representation of the property
- embrace and respect diversity and multi-cultural environments
Job Duties
- Consistently offer professional, friendly, and attentive service to guests
- anticipate guests needs and answer questions pertaining to their visit
- respond promptly to guest inquiries
- be familiar with property location, amenities, and local attractions
- resolve guests complaints to ensure satisfaction
- complete all required brand specific and health and safety training
- adhere to property specific brand standards
- knowledge of fire alarm and evacuation procedures
- enter and prepare guest rooms for cleaning according to hotel standards including making beds, dusting, sweeping or vacuuming floors, cleaning windows and mirrors, cleaning bathrooms, emptying trash, cleaning closets, disinfecting telephones, replenishing amenities, replacing bed linen, aligning furniture, securing rooms
- clean supply cart and restock at end of shift
- update and submit room assignment sheet
- follow lost and found policy and submit items to Executive Housekeeper
- perform other tasks necessary to meet or exceed guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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