Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
long term disability
Pet insurance
401k
Paid vacation
Paid holidays
hotel discounts
employee incentives
daily meals
Job Description
Choice Hotels International, Inc (NYSE: CHH) stands as one of the world’s largest lodging franchisors, recognized for its vast and diverse hotel portfolio. The company operates more than 7,400 hotels, encompassing over 625,000 rooms across 45 countries and territories. With an extensive selection of 22 distinctive brands, Choice Hotels spans the spectrum from full-service upper upscale properties to midscale, extended stay, and economy lodging options. This diversity allows the company to meet the needs of a broad range of travelers, from business professionals to families seeking comfortable extended stays. Their award-winning Choice Privileges loyalty program and various co-brand credit card... Show More
Job Requirements
- Minimum one-year hospitality experience in housekeeping
- Follows instructions and communicates effectively
- Works well independently or as part of a team
- Strong attention to detail
- Commitment to exceptional guest service
- Ability to clean multiple room types and meet the daily cleaning quota
- Willing to work a flexible schedule including weekends and holidays
- Adheres to the policies and procedures of the hotel
Job Qualifications
- Minimum one-year hospitality experience in housekeeping
- Strong attention to detail
- Commitment to exceptional guest service
- Ability to work well independently or as part of a team
- Effective communication skills
- Ability to clean multiple room types and meet daily cleaning quota
- Willingness to work a flexible schedule including weekends and holidays
- Adheres to hotel policies and procedures
Job Duties
- Creates guest satisfaction and exceeds expectations by providing the service brand behavior and genuine hospitality
- Per brand standards, cleans assigned guest rooms or suites which includes making beds, vacuuming, dusting, arranging room furniture if required, and cleaning bathroom
- Maintains cleaning protocols
- Empty all trash containers and replace with fresh liners
- Restock useable items in guest rooms or suites, i.e., soap, towels, amenities, paper items
- Ensure removal and appropriate disposition of guest room trays, glass and silverware
- Clean and vacuum exterior entry and hallways
- Keep linen closets and supply areas clean and organized
- Ensure guest laundry and dry-cleaning orders are attended to promptly
- Notifies supervisor promptly of any special guestroom or suite issues including reporting of any maintenance needs
- Promptly handles guest complaints or requests and refers to supervisor if unable to handle
- Ensures that all rooms or suites are secured upon leaving the guest room or suite
- Creates 100 percent guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
- Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
- Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
- Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
- Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100 percent guest satisfaction
- Performs other duties required to provide the service brand behavior and genuine hospitality
- Performs other duties as required by Management to provide 100 percent Guest Satisfaction and genuine hospitality to our Guest
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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