Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Flexible work schedule
Job Description
Choice Hotels International, Inc is a global leader in the lodging franchising industry, commanding one of the largest and most diverse portfolios worldwide. Operating over 7,400 hotels with more than 625,000 rooms spread across 45 countries and territories, Choice Hotels has established its prominence in the hospitality sector through a portfolio comprising 22 distinct brands. These brands cover a broad spectrum ranging from full-service upper upscale hotels to midscale, extended stay, and economy options, allowing them to cater to the varied needs of travelers. The company achieves this while simultaneously driving significant value for its franchise owners and shareholders. Known... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one-year experience in hospitality housekeeping
- Ability to follow instructions and communicate effectively
- Ability to work independently and collaboratively
- Strong attention to detail
- Commitment to delivering exceptional guest service
- Ability to handle physical demands including lifting up to 50 pounds and frequent bending, kneeling, and standing
- Willingness to work flexible hours including weekends and holidays
- Compliance with hotel policies and procedures
- Ability to pass background checks and drug screenings
- Legal authorization to work in the United States
Job Qualifications
- Minimum of one-year hospitality experience in housekeeping
- Effective communication skills
- Ability to work independently or as part of a team
- Strong attention to detail
- Commitment to exceptional guest service
- Ability to clean multiple room types
- Ability to meet daily cleaning quotas
- Flexible schedule availability including weekends and holidays
- Adherence to hotel policies and procedures
Job Duties
- Clean assigned guest rooms or suites per brand standards including making beds, vacuuming, dusting and cleaning bathrooms
- Maintain cleaning protocols and restock useable items such as soap, towels, and amenities
- Empty trash containers and replace liners
- Ensure removal and proper disposition of guest trays, glassware, and silverware
- Clean and vacuum exterior entryways and hallways
- Keep linen closets and supply areas organized and clean
- Attend to guest laundry and dry-cleaning orders promptly
- Notify supervisor of any maintenance needs or special guest room issues
- Handle guest complaints or requests promptly, escalating to supervisor if necessary
- Secure rooms upon leaving
- Provide genuine hospitality and exceed guest expectations
- Use teamwork and personal responsibility to enhance guest service
- Resolve guest problems empathetically and follow through
- Perform duties to embody service brand behavior and genuine hospitality
- Execute any additional tasks required by management to ensure 100% guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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