Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
Employee Discounts
Retirement Plan
Training and Development
Job Description
Choice Hotels International, Inc (NYSE: CHH) stands as one of the largest lodging franchisors in the global hospitality industry, offering an expansive network of over 7,400 hotels with more than 625,000 rooms across 45 countries and territories. Renowned for its pioneering presence in both the upscale and midscale lodging segments, Choice Hotels boasts a diverse portfolio comprising 22 distinctive brands. These brands span a wide spectrum of accommodations ranging from full-service, upper-upscale properties to more accessible midscale, extended stay, and economy options. This extensive array allows Choice Hotels to cater effectively to a broad range of traveler needs, preferences, and... Show More
Job Requirements
- Minimum one year hospitality experience in housekeeping
- Follows instructions and communicates effectively
- Works well independently or as part of a team
- Strong attention to detail
- Commitment to exceptional guest service
- Ability to clean multiple room types and meet daily cleaning quota
- Willing to work a flexible schedule including weekends and holidays
- Adheres to hotel policies and procedures
Job Qualifications
- Minimum one year hospitality experience in housekeeping
- Follows instructions and communicates effectively
- Works well independently or as part of a team
- Strong attention to detail
- Commitment to exceptional guest service
- Ability to clean multiple room types and meet daily cleaning quota
- Willing to work a flexible schedule including weekends and holidays
- Adheres to hotel policies and procedures
Job Duties
- Cleans assigned guest rooms or suites per brand standards including making beds, vacuuming, dusting, arranging room furniture, and cleaning bathrooms
- Maintains cleaning protocols
- Empties all trash containers and replaces with fresh liners
- Restocks usable items in guest rooms or suites such as soap, towels, amenities, and paper items
- Ensures removal and appropriate disposition of guest room trays, glass, and silverware
- Cleans and vacuums exterior entry and hallways
- Keeps linen closets and supply areas clean and organized
- Ensures guest laundry and dry-cleaning orders are attended to promptly
- Notifies supervisor promptly of any special guestroom or suite issues including maintenance needs
- Handles guest complaints or requests promptly and refers to supervisor if unable to handle
- Ensures that all rooms or suites are secured upon leaving the guest room or suite
- Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
- Listens, apologizes with empathy, finds solutions, and follows through when resolving guest problems
- Provides genuine hospitality and teamwork consistently
- Assumes responsibility to notice when guest is not satisfied and acts accordingly
- Performs other duties required to provide service brand behavior and genuine hospitality
- Performs additional duties as required by management to ensure 100% guest satisfaction and genuine hospitality to guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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