Best Western Plaza Hotel

Room Attendant

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $21.67 - $27.09
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development

Job Description

Highgate Hotels is a premier real estate investment and hospitality management company known for its extensive portfolio and commitment to excellence. With over 30 years of industry expertise, Highgate manages a vast collection of more than 400 hotels and resorts across North America, Europe, the Caribbean, and Latin America — a portfolio valued at over 15 billion dollars. This forward-thinking organization continuously innovates in the hospitality sector, combining bespoke lifestyle hotel brands, legacy brands, and independent properties to create unique guest experiences. The company's strategic approach encompasses all stages of the property lifecycle, offering guidance in planning, development, recapitalization, and... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in a hotel or related field preferred
  • ability to exert up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly
  • ability to stand for entire shift
  • effective verbal and written communication skills
  • ability to work attentively and courteously with employees and guests

Job Qualifications

  • High school diploma or equivalent or experience in a hotel or related field preferred
  • ability to effectively communicate verbally and in writing with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner
  • ability to stand for entire shift
  • must be able to exert up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly to lift, carry, push or pull objects

Job Duties

  • Thoroughly clean guestrooms according to standards
  • complete all pre-cleaning duties including guest supplies, cleaning supplies, and linen for housekeeping cart set-up
  • remove all trash and dirty linen from guestrooms and hallways
  • keep all hallways, public areas and closets clean, neat and vacuumed
  • restock housekeeping cleaning cart for next day’s use
  • replenish chemical bottles
  • report all missing items from room to Housekeeping Supervisor/Manager
  • report any maintenance repairs immediately to Housekeeping Supervisor/Manager
  • handle items for lost and found according to standards
  • ensure overall guest satisfaction

Job Qualifications

Experience

No experience required

Job Location