Job Overview
Employment Type
Hourly
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
Highgate Hotels is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels across North America, Europe, the Caribbean, and Latin America. Established with a 30-year track record as an innovator in the hospitality industry, Highgate provides expert guidance throughout all stages of the property lifecycle, including planning, development, recapitalization, and disposition. The company is known for developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts that feature contemporary programming and digital expertise. Highgate also employs industry-leading... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or housekeeping preferred
- Physical ability to lift up to 50 pounds occasionally and/or 20 pounds frequently
- Ability to stand for the entire duration of the shift
- Good communication skills including verbal and written
- Must provide excellent customer service and maintain a professional appearance
- Ability to work flexible hours as needed
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, or pull objects
- Ability to stand during entire shift
- Effective verbal and written communication skills
- Attentive, friendly, courteous and service-oriented manner
Job Duties
- Thoroughly clean guestrooms according to standards
- Complete all pre-cleaning duties including guest supplies, cleaning supplies, and linen for housekeeping cart set-up
- Remove all trash and dirty linen from guestrooms and hallways
- Keep all hallways, public areas, and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day’s use
- Replenish chemical bottles
- Report all missing items from room to Housekeeping Supervisor/Manager
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager
- Handle items for Lost and Found according to the standards
- Ensure overall guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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