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Room Attendant

Job Overview

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Employment Type

Hourly
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Benefits

Health Insurance
Paid Time Off
Employee Discounts

Job Description

Highgate Hotels is a leading real estate investment and hospitality management company renowned for its innovation and excellence in the industry. With a strong presence in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate continues to expand rapidly in Europe, Latin America, and the Caribbean. The company’s portfolio boasts an aggregate asset value exceeding $20 billion and generates over $5 billion in cumulative revenues annually. Highgate’s expertise spans the entire hospitality property lifecycle, including planning, development, recapitalization, and disposition. The company is recognized for its creativity in developing bespoke hotel brands and leveraging... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in hotel or related field preferred
  • Ability to exert up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly
  • Ability to stand during entire shift
  • Effective verbal and written communication skills
  • Attentive, friendly, courteous, and service-oriented disposition

Job Qualifications

  • High school diploma or equivalent and/or experience in a hotel or related field preferred
  • Ability to effectively communicate verbally and in writing with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner
  • Ability to stand during entire shift
  • Able to exert up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or move objects

Job Duties

  • Thoroughly clean guestrooms according to standards
  • Complete all pre-cleaning duties including guest supplies, cleaning supplies, and linen for housekeeping cart set-up
  • Remove all trash and dirty linen from guestrooms and hallways
  • Keep all hallways, public areas and closets clean, neat and vacuumed
  • Restock housekeeping cleaning cart for next day’s use
  • Replenish chemical bottles
  • Report all missing items from room to Housekeeping Supervisor/Manager
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager
  • Handle items for Lost and Found according to the standards
  • Ensure overall guest satisfaction

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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