Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Team driven culture
Values based culture
Medical insurance
Dental Insurance
Vision Insurance
Vacation pay
sick leave
Holiday pay
Employee assistance program
Career growth opportunities
Reduced room rates
401(k)
employee discount
Flexible Schedule
Life insurance
Parental leave
Referral program
Job Description
Maadaadizi Investments is a distinguished hospitality company managing premier properties such as the Embassy Suites Oklahoma City Will Rogers World Airport. Located in the vibrant city of Oklahoma City, Oklahoma, this hotel is strategically positioned just a short distance from the bustling Will Rogers World Airport, making it an ideal choice for both business and leisure travelers. The Embassy Suites brand is renowned for its commitment to providing exceptional hospitality experiences characterized by comfort, luxury, and impeccable service. As part of Maadaadizi Investments’ portfolio, the Embassy Suites Oklahoma City offers guests a unique blend of warm, personalized service and sophisticated... Show More
Job Requirements
- must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment
- must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs
- must have upper body strength to lift up to 50lbs. continually throughout an 8 hour shift
- must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift
- must be able to work with arms raised above head throughout an 8 hour shift
- must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day
- being passionate about people and service
- strong communication skills are essential when interacting with guests and employees
- reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/information updates, etc.
- problem-solving, reasoning, motivating, and training abilities are often used
- have the ability to work a flexible schedule including nights, weekends and/or holidays
Job Qualifications
- high school diploma or secondary qualification or equivalent
- experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
- ability to perform general cleaning duties efficiently
- ability to follow instructions and communicate effectively
- physical stamina to perform strenuous activities during an 8 hour shift
- friendly and courteous demeanor
- predisposition to teamwork and collaboration
Job Duties
- cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues
- retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms
- cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times
- washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms
- replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests
- washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas
- dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs
- strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled
- lifts mattresses to check for soil between mattresses and under bed
- checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows
- vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas
- inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees
- inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution
- secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property
- maintains a friendly, cheerful and courteous demeanor at all times
- performs other duties as assigned, requested or deemed necessary by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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