Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.50 - $23.50
Work Schedule
Standard Hours
Benefits
401k
vacation
sick leave
Team Member Travel Program
Quarterly team building
Community volunteering
Select charity promotions
Job Description
The Wayfarer DTLA, a Tapestry Collection by Hilton, is a vibrant and dynamic lifestyle hotel located in downtown Los Angeles at the corner of South Flower and 8th Street. As part of Hilton's Tapestry Collection, this unique establishment captures a diverse array of markets by offering a blend of design-forward accommodations with a fun, lifestyle-driven, and irreverent atmosphere. Known for its vibrant social spaces, local art installations, and interactive touches, The Wayfarer is designed to appeal to the independent and curious traveler seeking to truly experience the city of Los Angeles. The hotel features distinctive food and beverage options, including... Show More
Job Requirements
- High school or better
- Minimum one year previous experience preferred
- Basic cleaning skills
- Ability to communicate in English with guests, management and fellow team members
- Ability to prioritize, organize and make good judgments
- Dependable
- Frequently walking indoors and outdoors, climbing stairs
- Repetitive bending, stooping, squatting, kneeling, reaching, twisting, crawling, lifting and carrying
- Reaching above, at and below shoulder level
- Lifting and carrying unassisted up to 20 lbs
- Exposure to cleaning agents
Job Qualifications
- High School or better
- Previous one year experience preferred
- Basic cleaning skills
- Ability to communicate in English with guests, management and fellow team members to their understanding desirable
- Ability to prioritize, organize and make good judgments
- Dependable
- Loyal
- Team player
- Functional expert
- Detail oriented
- Dedicated
- Ability to make an impact
- Goal completion
- Flexibility
Job Duties
- Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests
- Communicate effectively with guests and fellow team members
- Clean guest rooms to company standards including but not limited to making beds, dusting, vacuuming, cleaning bathrooms completely, wiping down walls, etc
- Clean rooms within the minutes-per-room guideline established by the Executive Housekeeper and General Manager
- Follow company policy for room amenities
- Turn in all items left in guestroom to manager immediately
- Maintain complete security of master room key
- Return the key at the end of shift
- Never leave the property with key
- Report any maintenance items that need immediate attention
- Assist with laundry as needed
- Report any missing/found articles or damage to the Executive Housekeeper
- Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel
- Perform other duties as assigned, requested or deemed necessary by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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