Job Overview
Employment Type
Full-time
Part-time
Compensation
Type: 
Hourly
Rate: 
Range $13.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Vacation Time
quarterly bonuses
Career advancement opportunities
comprehensive health benefit packages
Paid Time Off
employee perks
Job Description
RAM Hotels is a dynamic and innovative hotel management company headquartered in Columbus, Georgia. Known for its commitment to excellence, RAM Hotels has steadily established itself as a leader within the hospitality industry of corporate America. The company serves some of the most well-recognized midscale hotel brands across key markets in Alabama and Georgia. With a keen focus on guest satisfaction, RAM Hotels continuously strives to meet and exceed the demands of modern travelers while revolutionizing the perception of the hospitality sector. The company culture is one of collaboration, growth, and family spirit, providing employees with not just a job,... Show More
Job Requirements
- high school diploma or equivalent
- minimum six months hospitality or janitorial experience preferred
- ability to follow directions and work in a fast-paced environment
- additional training as required
- flexible to work varied schedules
- good written and oral communication skills
- ability to listen attentively
- physical ability to walk, bend, and stand for long periods
- able to lift up to 40 lbs
- adhere to grooming and appearance standards
- must be dependable
Job Qualifications
- high school graduate or equivalent
- minimum of six months work-related experience in hospitality or janitorial services preferred
- excellent customer service skills
- previous hospitality industry experience preferred
- previous housekeeping or janitorial experience preferred
- good written and oral communication skills
- ability to listen attentively
Job Duties
- consistently offer professional, friendly, and attentive service to guests
- anticipate guests needs and answer questions about their visit
- respond promptly to guest inquiries
- be familiar with property location, amenities, and local attractions
- resolve guest complaints to ensure satisfaction
- complete required brand-specific and health and safety training
- adhere to property brand standards
- know fire alarm and evacuation procedures
- enter and prepare guest rooms for cleaning including making beds, dusting, vacuuming, cleaning bathrooms, emptying trash, replenishing amenities, removing and replacing linens, realigning furniture, and securing rooms
- clean supply cart and restock at end of shift
- update and submit room assignment sheet
- follow lost and found policy and submit items to Executive Housekeeper
- perform other tasks to meet or exceed guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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