Job Overview
Employment Type
Hourly
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Highgate Hotels is a leading real estate investment and hospitality management company renowned for its innovative approach within the hospitality industry. Operating primarily in major U.S. gateway cities such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate has established a dominant presence while also expanding its footprint across the Caribbean and Latin America. The company manages a diverse portfolio that includes bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts. Highgate's expertise spans the entire property cycle, from initial planning and development phases through recapitalization and disposition. Known for utilizing cutting-edge revenue management tools, Highgate effectively... Show More
Job Requirements
- High School diploma or equivalent
- experience in hotel or related field preferred
- ability to exert up to 50 pounds of force occasionally
- ability to exert up to 20 pounds of force frequently or constantly
- ability to stand during entire shift
- effective communication skills verbally and in writing with all levels of employees and guests
- service oriented attitude
Job Qualifications
- High School diploma or equivalent
- experience in a hotel or related field preferred
- ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently to lift, carry, push, or pull objects
- ability to stand during entire shift
- effective verbal and written communication skills
- attentive, friendly, courteous and service oriented manner
Job Duties
- Thoroughly clean guestrooms according to standards
- complete all pre-cleaning duties including guest supplies, cleaning supplies, and linen for housekeeping cart set-up
- remove all trash and dirty linen from guestrooms and hallways
- keep all hallways, public areas and closets clean, neat and vacuumed
- restock housekeeping cleaning cart for next day's use
- replenish chemical bottles
- report all missing items from room to Housekeeping Supervisor or Manager
- report any maintenance repairs immediately to Housekeeping Supervisor or Manager
- handle items for lost and found according to standards
- ensure overall guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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