Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive pay
flexible scheduling
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) plan with employer match
Job Description
The Element Austin Round Rock, managed by Moody National Management LP, is a prestigious hotel that focuses on providing guests with an exceptional stay through comfort, cleanliness, and dedicated service. As part of the Element by Westin brand, the hotel emphasizes sustainability, wellness, and an inviting atmosphere for all visitors. Located in the vibrant Austin-Round Rock area, the hotel attracts both leisure and business travelers, offering a welcoming environment where every detail is carefully managed to ensure guest satisfaction. The hotel is known for its modern amenities, eco-friendly practices, and a commitment to staff development, enabling employees to grow and... Show More
Job Requirements
- High school diploma or equivalent
- previous housekeeping experience preferred but not required
- ability to perform physical tasks and stand for long periods
- excellent communication skills
- ability to follow instructions and safety procedures
- willingness to work flexible hours including weekends and holidays
- ability to use housekeeping equipment safely
- attention to detail
- customer service orientation
Job Qualifications
- Sound working familiarity with safety and security procedures and guidelines
- ability to safely operate commercial housekeeping equipment
- ability to read and understand written instructions
- good command of the English language
- second language proficiency desirable
- excellent time management skills
- ability to multi-task and prioritize work
- ability to maintain customer focus
- excellent organizational and planning skills
- excellent interpersonal skills
- ability to work well in a team environment
- ability to follow corporate and brand standards and procedures
Job Duties
- Clean assigned guest rooms and stock with appropriate supplies in accordance with quality and timeliness standards
- pick up trash
- change linen
- make bed
- clean bathroom thoroughly
- vacuum and dust the guest room
- clean windows and balcony if applicable
- respond to guest inquiries in a courteous manner
- professionally resolve issues
- promptly report lost or missing guest possessions
- promptly report any unsafe, broken, or missing furnishings, equipment, or fixtures to the Executive Housekeeper or Shift Supervisor
- maintain required inventory on housekeeping cart
- order or obtain additional supplies as needed
- store the cart in accordance with established procedures
- assist in the Laundry Department as requested
- complete deep cleaning projects and daily special projects
- perform other duties as assigned by management
Job Qualifications
Experience
No experience required
Job Location
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