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Job Overview
Employment Type
Hourly
Compensation
Hourly
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Highgate Hotels is a prominent real estate investment and hospitality management company, boasting over 30 years of experience in the industry and managing assets worth more than $15 billion. The company maintains a diverse global portfolio consisting of over 400 hotels located across North America, Europe, the Caribbean, and Latin America. Highgate has earned a stellar reputation as an innovator in hospitality, successfully navigating all stages of the property lifecycle including planning, development, recapitalization, and disposition. Their portfolio includes a wide range of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, many of which feature modern programming... Show More
Job Requirements
- High School diploma or equivalent
- ability to lift up to 50 pounds occasionally
- ability to stand for entire shift
- effective verbal and written communication skills
- attention to detail
- ability to follow instructions and procedures
- teamwork skills
Job Qualifications
- High School diploma or equivalent preferred
- experience in a hotel or related field preferred
- ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently
- ability to stand during entire shift
- effective verbal and written communication skills
- friendly, courteous and service-oriented manner
Job Duties
- Thoroughly clean guestrooms according to standards
- complete all pre-cleaning duties including guest supplies, cleaning supplies, and linen for housekeeping cart set-up
- remove all trash and dirty linen from guestrooms and hallways
- keep all hallways, public areas and closets clean, neat and vacuumed
- restock housekeeping cleaning cart for next day’s use
- replenish chemical bottles
- report all missing items from room to Housekeeping Supervisor/Manager
- report any maintenance repairs immediately to Housekeeping Supervisor/Manager
- handle items for lost and found according to standards
- ensure overall guest satisfaction
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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