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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.00 - $15.00
Work Schedule
Flexible
Weekend Shifts
Job Description
Hilton Garden Inn Gastonia, located at 444 Cox Rd, Gastonia, NC 28054, is a distinguished property within the Maya Hotels family, a prominent name in the hospitality industry committed to delivering exceptional guest experiences. Maya Hotels represents several well-known hotel brands including Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn, and Aloft. This diverse portfolio highlights the company's dedication to excellence and its reputation for maintaining high standards in hospitality services. Maya Hotels fosters a welcoming and supportive environment for its employees, underpinned by a strong commitment to career growth and a positive work-life balance.... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in a similar role is preferred but not required
- Ability to interact professionally with guests and team members
- Strong organizational skills
- Willingness to work various shifts including weekends and holidays
- Ability to work independently and as part of a team
- Ability to stand walk push pull and lift for extended periods of time
- Ability to lift and carry up to 50lbs
- Frequent bending kneeling and reaching
- Comfortable working in both indoor and outdoor areas as needed
Job Qualifications
- High school diploma or equivalent
- Prior experience in a similar role is preferred but not required training provided
- Ability to interact professionally with guests and team members
- Strong organizational skills to maintain cleanliness standards
- Willingness to work various shifts including weekends and holidays
- Ability to work both independently and collaboratively with hotel staff
- Understanding of cleaning techniques and equipment use is a plus
Job Duties
- Perform general cleaning tasks including vacuuming sweeping mopping and dusting in hallways stairwells and public spaces
- Empty trash receptacles and replace liners
- Maintain cleanliness and organization of storage areas and housekeeping carts
- Clean and maintain hotel amenities such as lobby areas restrooms and fitness centers
- Ensure all cleaning supplies are stocked and report shortages to the supervisor
- Assist housekeepers in preparing guest rooms including making beds replenishing linens and ensuring rooms meet hotel standards
- Collect dirty linens and deliver clean ones to the designated laundry area
- Handle guest requests promptly and effectively to ensure guest satisfaction
- Report maintenance or repair issues in guest rooms to the appropriate department
- Respond to housekeeping team requests for supplies linens and equipment
- Assist with the removal of trash dirty linens and debris from floors and hallways
- Help maintain inventory of housekeeping supplies and inform the supervisor of shortages
- Collaborate with the team to ensure efficient and timely completion of tasks
- Follow hotel safety and security procedures to maintain a safe environment for guests and employees
- Report any suspicious activities safety hazards or emergencies to the appropriate personnel
- Follow proper procedures for handling lost and found items
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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