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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health savings account
Dental Insurance
Health Insurance
Paid parental leave
Disability insurance
401(k) matching
Tuition Reimbursement
Vision Insurance
Parental leave
Life insurance
Job Description
Sonesta International Hotels is the 8th largest hotel company in the United States and is rapidly expanding its footprint. The company operates an exceptional blend of full-service and focused hotels across major cities, encompassing a uniquely diverse portfolio that includes owned, managed, and franchised properties. This strategic diversity allows Sonesta to be present in more places where guests want to stay, providing convenience and choice. Rooted deeply in the human side of hospitality, Sonesta prioritizes delivering service with passion, fostering loyalty with purpose, and creating memorable experiences that truly connect with guests. Across more than 1,000 properties in eight countries,... Show More
Job Requirements
- Ability to frequently stand, bend, climb, kneel, and move around facility
- Ability to carry, lift, or pull items up to 75 pounds
- Willingness to use commercial cleaning chemicals regularly
- Willingness to work mornings, evenings, weekends, and holidays
- Basic reading, writing and mathematical abilities
- Ability to speak, read, and write fluent English preferred
Job Qualifications
- Some previous housekeeping experience preferred
- Previous background from extended stay industry preferred
- Ability to speak, read, and write fluent English preferred
- Basic reading, writing and mathematical abilities preferred
Job Duties
- Deliver on the promise of Sonesta Service in all interactions with guests according to G.U.E.S.T. standards
- Respond to guest complaints and special requests ensuring corrective action
- Clean and service assigned rooms or areas including beds, dusting, vacuuming, bathrooms, trash removal, and kitchen areas
- Notify supervisor upon completion of service and report unserviceable rooms
- Monitor laundry supplies and equipment, operate washers and dryers, inspect and fold linens
- Minimize waste of supplies and amenities in housekeeping areas
- Assist with deep cleaning projects
- Report needed repairs or unsafe conditions
- Handle lost and found items according to procedures
- Promote teamwork and quality service through communication and coordination
- Ensure compliance with health and safety laws
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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