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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Free parking
employee discount
Job Description
Choice Hotels International, Inc (NYSE: CHH) stands as one of the largest lodging franchisors in the world, recognized for its broad and diverse portfolio that caters to an array of traveler needs across multiple segments. With more than 7,400 hotels and over 625,000 rooms spanning 45 countries and territories, Choice Hotels has firmly established its footprint in the hospitality industry. The company offers an impressive range of 22 brands, from full-service upper upscale properties to midscale, extended stay, and economy options. This variety allows Choice Hotels to cater to travelers booking accommodations for various occasions while maximizing value for its... Show More
Job Requirements
- Minimum of one-year hospitality experience in housekeeping
- follows instructions and communicates effectively
- works well independently or as part of a team
- strong attention to detail
- commitment to exceptional guest service
- able to clean multiple room types and meet the daily cleaning quota
- willing to work a flexible schedule including weekends and holidays
- adheres to the policies and procedures of the hotel
Job Qualifications
- Minimum of one-year hospitality experience in housekeeping
- strong attention to detail
- commitment to exceptional guest service
- follows instructions and communicates effectively
- works well independently or as part of a team
- able to clean multiple room types and meet the daily cleaning quota
Job Duties
- Creates guest satisfaction and exceeds expectations by providing the service brand behavior and genuine hospitality
- per brand standards, cleans assigned guest rooms or suites which includes making beds, vacuuming, dusting, arranging room furniture if required, and cleaning bathroom
- maintains cleaning protocols
- empty all trash containers and replace with fresh liners
- restock useable items in guest rooms or suites, i.e., soap, towels, amenities, paper items
- ensure removal and appropriate disposition of guest room trays, glass and silverware
- clean and vacuum exterior entry and hallways
- keep linen closets and supply areas clean and organized
- ensure guest laundry and dry-cleaning orders are attended to promptly
- notifies supervisor promptly of any special guestroom or suite issues including reporting of any maintenance needs
- promptly handles guest complaints or requests and refers to supervisor if unable to handle
- ensures that all rooms or suites are secured upon leaving the guest room or suite
- gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
- listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
- provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
- assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
- performs other duties required to provide the service brand behavior and genuine hospitality
- performs other duties as required by management to provide 100% Guest Satisfaction and genuine hospitality to our guest
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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