Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $27.45 - $30.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
employee perks
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is the eighth largest hotel company in the United States and is experiencing rapid growth. It operates an extensive and diverse portfolio of more than 1000 owned, managed, and franchised properties in eight different countries, including locations in major cities that cater to a variety of guests' needs. The company is known for its unique blend of full-service and focused hotels, delivering not just accommodation but exceptional experiences that create genuine connections with guests. Sonesta embraces a hospitality philosophy centered on human connection, passion for service, and loyalty to both guests and employees. Their motto, 'Together We... Show More
Job Requirements
- high school diploma or equivalent preferred
- some previous housekeeping experience preferred
- ability to speak, read, and write fluent English preferred
- physical ability to frequently stand, bend, climb, kneel, and move about the facility
- ability to carry, lift or pull items weighing up to 75 pounds
- willingness to use commercial cleaning chemicals
- availability to work mornings, evenings, weekends, and holidays
Job Qualifications
- some previous housekeeping experience preferred
- previous background from the extended stay industry preferred
- ability to speak, read, and write fluent English is preferred
- other languages beneficial
- basic reading, writing and mathematical abilities are preferred
- ability to frequently stand up, bend, climb, kneel, and move about the facility
- ability to carry, lift or pull items weighing up to 75 pounds
- willingness to use commercial cleaning chemicals
- flexibility to work mornings, evenings, weekends, and holidays
Job Duties
- deliver on the promise of Sonesta service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
- respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
- clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
- notify supervisor when service is completed so rooms may be sold or occupied
- report any room unable to be serviced to supervisor according to established procedures
- when assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order
- operate washers and dryers according to hotel standards and manufacturers’ guidelines
- receive soiled linens and inspect for damaged or stained items
- fold and store clean linens, report damages to supervisor
- minimize waste of supplies and amenities within all areas of housekeeping
- may regularly assist with deep cleaning projects
- report needed repairs or unsafe conditions to supervisor
- handle all lost and found items according to established procedures
- promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
- ensure compliance with federal, state and local laws regarding health and safety services
- perform other duties as assigned
OysterLink helps restaurants, hotels, and hospitality businesses hire.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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