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Commonwealth Hotels

Room Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $16.50
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Employee Discounts
Employee assistance program

Job Description

Tru by Hilton Norwalk is a newly built hotel located in Norwalk, Iowa, ideally positioned off I-35. This modern establishment offers convenient access to several local attractions and important locations including the Gregg Young Sports Campus, The Legacy Golf Club, Des Moines International Airport (DSM) within five miles, the Norwalk-McAninch Sports Complex just two miles away, and Blank Park Zoo which is only an 11-minute drive from the hotel. As part of the globally recognized Hilton brand, Tru by Hilton Norwalk blends contemporary comfort with a vibrant atmosphere, catering to diverse guests ranging from business travelers to families and sports... Show More

Job Requirements

  • High school diploma or equivalent
  • prior housekeeping or cleaning experience preferred
  • strong communication and interpersonal skills
  • ability to stand and walk for extended periods
  • attention to detail
  • ability to work independently and as part of a team
  • flexibility to work weekends and holidays
  • physical ability to perform cleaning tasks including lifting and bending

Job Qualifications

  • High school diploma or equivalent
  • demonstrated experience with a strong focus on guest satisfaction
  • exceptional ability to manage time effectively and stay organized in a fast-paced environment
  • excellent skills for engaging with guests and collaborating with team members
  • flexibility to work weekends and holidays

Job Duties

  • Cleaning and sanitizing guest rooms including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms
  • restocking guest room amenities such as toiletries, towels, coffee, and other items as needed
  • inspecting rooms to ensure all equipment and furniture are in good working condition and reporting maintenance issues
  • assisting in cleaning and maintaining public areas like hallways, lounges, and restrooms
  • following proper cleaning procedures and safety protocols
  • providing courteous and professional service by addressing guest requests or concerns promptly and efficiently
  • handling laundry services including collecting, washing, folding, and delivering linens and towels
  • monitoring and reporting inventory levels of cleaning supplies and amenities to ensure timely restocking
  • preparing rooms for new guests ensuring cleanliness and comfort standards are met

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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