Marriott International, Inc logo

Room Attendant

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Diversity and inclusion initiatives
Career advancement programs

Job Description

The Ritz-Carlton Charlotte, located at 201 E Trade St, Charlotte, North Carolina, is part of the globally renowned Ritz-Carlton brand that is celebrated for its luxury hospitality and exceptional guest experiences. This prestigious hotel is part of Marriott International, a global leader in the hotel industry with a portfolio of award-winning properties worldwide. The Ritz-Carlton brand prides itself on delivering outstanding service and comfort, ensuring every guest enjoys a memorable stay. Every day, its dedicated team strives to uphold the "standards of gold," which form the foundation of the hotel's commitment to excellence, kindness, and personalized care.

The posit... Show More

Job Requirements

  • experience in housekeeping or similar roles
  • ability to stand and walk for extended periods
  • physical capability to lift and move objects up to 50 pounds
  • commitment to safety and confidentiality protocols
  • professional appearance and communication skills
  • ability to follow company guidelines and procedures
  • willingness to perform reasonable tasks as required

Job Qualifications

  • high school diploma or equivalent preferred
  • prior experience in luxury hotel housekeeping is an advantage
  • strong attention to detail
  • excellent interpersonal skills
  • ability to work independently and as part of a team
  • basic knowledge of cleaning products and equipment
  • proficiency in English or Spanish to communicate effectively with guests and team members

Job Duties

  • maintain cleanliness and appearance of guest rooms and public areas
  • respond promptly to guest requests and needs
  • restock housekeeping carts and supplies
  • follow all safety and hygiene protocols
  • collaborate with team members to ensure efficient operations
  • report maintenance issues and safety hazards
  • uphold the professional standards of The Ritz-Carlton in appearance and behavior

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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