Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $16.75
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
Company Paid Short Term and Long Term Disability Insurance
Employee perks and discounts
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta is a globally recognized hospitality company known for delivering exceptional guest experiences. Operating a diverse portfolio that includes hotels, resorts, and boutique inns, Sonesta has built a strong reputation for quality service and warm hospitality. The company’s commitment to operational excellence and guest satisfaction places it among the leading names in the hotel industry. Sonesta values its employees and strives to create an engaging, supportive work environment that fosters professional growth and development. As part of their dynamic team, employees are encouraged to contribute their unique talents toward enhancing the overall guest experience.
The Housekeeper role at ... Show More
The Housekeeper role at ... Show More
Job Requirements
- High school diploma or equivalent
- prior housekeeping or cleaning experience preferred
- ability to communicate effectively in English
- physical ability to perform cleaning tasks including bending, lifting, and standing for extended periods
- willingness to work flexible hours including weekends and holidays
- commitment to guest satisfaction
- ability to adhere to health and safety guidelines
Job Qualifications
- Track record of delivering exceptional guest or client experience
- strong communication skills
- ability to maintain professional appearance and demeanor
- ability to engage pleasantly with guests
- ability to follow safety and operational procedures
Job Duties
- Responds to all guest requests appropriately
- greet guests warmly with a smile and call them by name when possible
- service assigned guest rooms thoroughly
- keep supply cart and work areas neat and organized
- check equipment before and after use to ensure proper functioning
- remove room service tables, trays, and garbage from rooms
- strip beds and change linens daily
- remove and replace soiled towels
- place soiled linens and towels down linen chute
- clean shower walls, tubs, sinks, toilets, and floors daily
- spot clean walls, glass, doors, and baseboards
- dust and clean furniture including chairs, lamps, desks, and tables
- replace stationery items and in-room amenities as needed
- replace used glassware with sanitized ones
- replace terry cloth items and robes as needed
- clean refrigerators, ice buckets, coffee makers, telephones, clocks, TVs, and remote controls
- clean mirrors and picture frames daily
- ensure light bulbs are working and replace or report as needed
- hand in lost and found articles
- recycle newspapers and bottles
- perform special duties as assigned
- greet guests according to 10/5 standard
- enter guest rooms following security standards
- have knowledge of the hotel facility and services
- build solid relationships with colleagues
- work in other hotel areas as needed to assist operations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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