Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $17.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Employee wellness programs
Job Description
Thompson Dallas, part of the globally recognized Hyatt Corporation, is set to make its Texas debut in the iconic National building, a 52-story structure showcasing a stunning midcentury-modern hexagon design that stands out prominently on the Dallas skyline. Spanning an entire city block, this luxurious hotel will offer 219 guestrooms, including 52 elegantly designed suites, complemented by two distinctive dining options and an expansive 20,000 square feet of event space ideal for conferences, celebrations, and corporate gatherings. Guests will enjoy a multitude of upscale amenities such as a resort-style pool, a customized fitness facility, a rejuvenating spa, and a unique... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hotel housekeeping or related cleaning role preferred
- Ability to communicate effectively in English with guests co-workers and management
- Ability to perform duties with attention to detail speed accuracy follow-through and courtesy
- Physical ability to lift bundles of linen weighing up to 50 lbs and push or pull carts weighing up to 100 lbs
- Punctuality and regular reliable attendance
- Interpersonal skills and ability to work well with co-workers and the public
- Ability to exert physical effort consistent with cleaning 14-16 rooms per shift
- Adherence to OSHA and hotel cleaning standards including COVID-19 protocols
Job Qualifications
- High school graduate or equivalent vocational training
- 1-2 year’s prior experience in cleaning hotel guest rooms preferred
- Prior guest relations training preferred
- Knowledge of proper chemical handling
- Refined English verbal communication skills
- Ability to lift pull and push a moderate weight
- Previous experience in a similar role preferred
- Previous experience in upscale or luxury standards preferred
Job Duties
- Use correct cleaning chemicals for designated surfaces according to OSHA regulations and hotel requirements
- Clean assigned guest rooms by priority
- Transport cart with cleaning supplies amenities and linens to assigned guest room and position securely
- Empty trash containers and recycling bins
- Remove all dirty terry and replace with clean par to designated layout
- Remove soil dirt soap build-up and hair from bathroom mirrors vanity sink toilet shower walls bathtub shower curtain and floor
- Replace dirty bed linen and make up bed with clean linen
- Replace laundry bags and slips
- Clean closets and door tracks on check-out rooms removing dust and debris ensure correct amount and placement of hangers extra blanket pillow and other amenities
- Dust and polish all furniture pictures frames mirrors light bulbs and switches TV and remote as well as cable box
- Realign furniture to floor plan
- Open all drawers doors in check-out rooms and remove items left by guest dust inside
- Check under bed(s) chairs and sofa for debris and remove if present
- Inspect condition of all furniture for tears rips or stains report any damages to maintenance
- Remove dust spots and smears from all doors drapes windows ledges frames baseboards AC unit corners and telephones
- Inspect condition of amenities in desk drawers and guest service directory replace designated amounts at proper locations in room
- Ensure presence of fire safety rate cards and DND sign inspect condition and replace as needed
- Vacuum throughout entire room and spray room with deodorizer
- Update status of rooms cleaned on assignment sheet
- Return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean
- Ensure security of any assigned guest room keys and turn over any lost and found items from guest rooms to your supervisor
- Clean and replenish the coffee maker set
- Handle guest complaints ensuring guest satisfaction
- Report any damages or maintenance problems to your supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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